If you have GOLD and VIP status, it will be saved when you sign up for a new program. VIP status will be renamed Platinum in the new program.

Your status will be saved until 31.12.2020 to be enrolled in a new program, after which it will be valid for 6 months, then your status will be reviewed in accordance with the relevant program rules.

If you have send request for points saving (06744040) then your points have been saved and will be transferred to your account after signing up to the new program.

Points will be retained until 31.12.2020 to sign up for a new program.

Once registered to the Program, the users will be given a membership status accorDing to the monthly expenses for mobile and convergent services of “Team” CJSC (computed cumulatively for the last six months).

     Statuses to be assigned to the subscribers are the following:

• Standard status (>100/
• Silver status(>13 000/
• Gold status (>37 000/<£77 999 AMD)
• Platinum status (>78 000 AMD)

Yes, all the points accumulated in 1 year will have the same valiDity period.  That is in case user registered in 2019 and starts to accumulate points, the accumulated point will be valid until 31.12.2020, points accumulated in 2020 will be valid until 31.12.2021.

In case of no usage of the current bonus points, during the valiDity period, all the accumulated points will be zeroed on the 31st of December of the next year. The nullification of the accumulated points is performed on yearly basis both for prepaid and postpaid users. Before nullifying the accumulated points users will get Dium">WArning notification sms 20 days in advance. In the personal account page user can see the accumulated points and its valiDity period. In case the user is subscribed to Beeline Bonus program for two or more years, then s/he will have two valiDity periods for the accumulated points:

• the previous year accumulated points and the current year accumulated points.

• After registering user will accumulate points corresponDing to the status of the subscriber. For each spent 10 AMD user will get 1 point. (corresponDing to the status of the subscriber). DepenDing on the status, subscribers accumulate points in accordance with the coefficient of their status:
  • Standard status: 10 AMD = 1 point/
  • Silver status: 10 AMD = 1.3 points/
  • Gold status: 10 AMD = 1.5 points/
  • Platinum status: 10 AMD = 1.7 points/

 Points are not accumulated for the amount spent on premium SMS and voice services (for example: for services included in the Entertainment section of the website http://www.telecomarmenia.am, the “Where Are You” service), for messages sent to 1045 short number (parking services), as well as for any voice and short message services provided by third parties).

• In case of a one-time top up of the balance in the amount of 10,000 AMD and more.
• For registering to Team Bonus program, depenDing on the registration method.
• On the day of subscription to the Beeline Bonus program.
• When switching to certain tariff plans.

Yes, if Your balance is not zero. If it is zero, then You can use only incoming services (receive calls and SMS).

You can check the data usage via *203# command in case of “Giga” service, which will be presented by KB.

The following steps can register the internet settings for phones operating with Android system: Settings-> More networks-> Mobile networks-> Access Point Name / APN. You must create or add a new APN and register the following data: Name- Team, APN - internet․ You must save the registered parameters and restart Your phone. SMS settings can be registered also by senDing “2” text to 1212 number.

The internet settings for phones operating with IOS system can be registered manually only.
Simply follow these steps: Settings-> Cellular Data-> Cellular Data Network. In "Cellular Data" section you need to register the following data: Name- Team, APN- internet. You must save the registered parameters and restart Your phone.

To change password (free of charge) for key telephones, please Dial *99*abcd*ABCD#, for rotary Dial telephones, please Dial 199abcd ABCD (‘’abcd’’ is the old code, ‘’ABCD’’ is the new code - any four-Digit number). If you have forgotten the old code, you need to visit any Team retail store to restore it, where all the changes for passwords will be canceled upon written application.

How can I activate/deactivate immeDiate call forDium">WArDing?
For key telephones, please Dial *21*[phone number]#. For rotary Dial telephones please Dial 121 [telephone number]. Deactivation for key telephones is #21# and for rotary telephones it is 122.

How to activate/deactivate ‘’Call Dium">WAiting’’ service?
Activation for key telephones is done by Dialing *43#, for rotary Dial telephones, please Dial 143. Service deactivation code for key telephones is #43#, for rotary Dial telephones 144. The service is free of charge.