You can check the data usage via *203# command in case of “Giga” service.

You can check the balance and the expiry date for the provided inclusions for both prepaid and postpaid systems via *113# command.

You can check via *118# command.

"Balance Transfer" service code is *145*0xxxxxxxx*sum#. The price of each transfer is 3 AMD. You can transfer starting from 10 AMD. Transfer is possible for 5 times a day. The service is available not to all price plans.

You can use "Trusted payment" service. The service is activated via *141# code. The service price is 29 AMD, the sum is provided for 3 days. By dialing *142# You can check the provided amount. The service is available for prepaid subscribers, who are using “Team” mobile network services for more than 3 months.

You can activate the "Calling Line Identification Restriction" service by dialing *110*071#, and deactivate it by dialing *110*070#. The service price for prepaid system numbers is AMD 20 per day. The service activation price for the postpaid system subscribers is AMD 1000 per month.

To make a call with hidden caller ID to only one subscriber, You can activate ‘’Incognito’’ service by dialing *171# command, then before calling dial #31# before the number. The daily fee of the service is 25 AMD. The service can be used only if the balance is positive. The service remains active until it’s deactivated. To deactivate it is necessary to dial the *110*070# command. After deactivating the service #31# will no longer be active.

You can opt out of commercial SMS messages by dialing 100 . 

To get information about the balances of services, included in your price plan, you can dial *113# code․ To check the balance of your corporate account, dial the code *109#.

To check the balance and the expiry date of «3GB» package , dial *217# . To check the balance and the expiry date of «40GB» package , dial *220# . Important! If You activate this internet package, but have not used it, You will not be able to check the balance, until You have used some of the volume.

For Armenian -dial the command *175*1# For Russian -dial  the command *175*2# For English -dial  the command *175*3#

The amount payable for the previous month can be visible to the subscriber as soon as the invoices are ready, from the 2nd to the 4th of each month. On the 19th of each month, one-way blocking is carried out-blocking outgoing calls. On the 1st, there is a two-way lock.

In case of a postpaid system, the excess amount remains on the account, as an overpayment, until the next month’s bill is submitted.

You can check their balance by dialing the *102# or via the “My Team” application.You can see the expenses for the current month by typing the command *102# in the case of a postpaid system.

When visiting a retail store, the authorized person should have a trust deed in which all the duties allowed to him should be indicated. The trust deed should be authorized by stamp and be signed, and the passport of the authorized person is needed.

Тo become a corporate subscriber, a State Registration Certificate, TIN, director's passport and the stamp are required.

You can initiate the contract termination process online if it was originally concluded online. Learn more here: https://www.telecomarmenia.am/en/termination-application  

There are several options:1. The number is suspended due to exceeding the limit.2. The number is suspended due to non-payment.

If the limit is not set based on a written application, the system will automatically set the limit to 3,000 drams. You can get information about the limit by dialing *110*321#.

No, you can also apply for a fixed limit electronically. Download the "Application for a Fixed Limit" from the "useful documents |team" section fill it out, and send it to our email address: customercare@telecomarmenia.am. A fixed limit is set for an indefinite period.

In case of exhaustion of the subscriber's negative balance limit, the operator may not interrupt the session of the service provided at the moment (call, GPRS roaming), for the use of which the accrued amount is subject to collection.:

Yes, based on the application, you can reduce the contract limit by at least 500 AMD.

You need to register SMS center number in Your phone settings in SMS section. The SMS center number is +374 91 000301. If You are using an iPhone, dial **5005*7672*+37491000301#, and save changes.

It is necessary to apply to the relevant bank so that Your phone number is attached to Your bank card, after which You will receive messages about bank transactions.

No, you cannot use the SMS messages of the price plan in the roaming zone.

Yes, You can top up Your balance in roaming via online payment, through terminals, depending on the country You are in.

Yes, if You use the number for more than 3 months, this service is also available in roaming.

You can call the toll-free number +37480000612, contact an online consultant or through our Facebook page.

Yes, it is possible.

Incoming SMS is free of charge in roaming.

The services can be activated, however, we cannot guarantee that they will work correctly, since this number is already outside the RA.

After term expiration, when there is sufficient balance on the account, it is charged and the package is reconnected for 30-day period and there will be no need to dial any code. You will be informed about package re-activation via SMS.

To activate the package after term expiration, it’s necessary to make a payment in 60 days, because after 60 days the package will be terminated and for reactivation, the owner, in whose name the package is registered, will have to visit Team retail stores with his passport.

You can check the expiration date by dialing *113# USSD code or the My Team app. Note that the expiration date the system shows is one day more for using mobile services.

Within 60 days after the end of the active period of the package for COMBO 2, and for COMBO 3 within 51 days after the end of the active period of the package

Monthly payments of the last contract weren’t fully made while changing the tariff plan, that is why it is disconnected. To activate it, you must make a payment to the 13****** code.

The internet service works along with the mobile number. It’s necessary to make your top-up on your mobile phone. The payment to the given code was registered as an overpayment. To solve the problem, you need to visit Team office with the payment receipt and write an application for money transfer.

Yes, regardless of the fact whether you use the number or not, if the contract has not been terminated, package activation charges are performed.

Yes, charging for the package may also be done when the number is in roaming zone.

COMBO service packages are prepaid, COMBO 3 and COMBO 4 are postpaid.