What is eSIM
eSIM is a digital SIM card that can replace a plastic SIM card. If your smartphone supports this technology, you just need to activate a number and a tariff.
eSIM Advantages
eSIM card is more convenient, safer and more reliable than a regular SIM card:
Use 2 numbers at the same time
This is very convenient for iPhone users. You can set several eSIM cards, and in the smartphone settings you choose which one will be active at the moment.
eSIM protects your data
eSIM is protected by your phone lock. If the phone is stolen, it will prevent from gaining access to your SIM card.
eSIM will never be lost
eSIM never gets lost - it is always with you in your smartphone.
eSIM setup
FAQ
eSIM Installation Instructions
- Make sure your smartphone supports eSIM technology
- Connect to the Internet via Wi-Fi
- Turn on the camera and scan the QR code. Then follow the instructions of the menu
What is the difference between an eSIM and a regular SIM card?
eSIM is also a SIM card, but it is installed in the phone.
Do I need to save a QR code?
Yes, QR can be used 5 times.
Can I switch my eSIM to another device?
Yes. You need to remove the eSIM from the device and then install it to another device. To do this, use the same QR code. You can use it 5 times.
How to change SIM card with eSIM?
To change SIM card with eSIM you have to attend sales and service center with passport. Service fee is AMD 200.
How to block eSIM if your phone is lost?
If you have lost your phone with eSIM - call 100 or contact Team sales and service center.
What devices have eSIM support?
| Apple | Samsung | Huawei | Other | |
| iPhone 13 | Galaxy S21 | P40 | Pixel 2 | Palm Palm (2018) |
| iPhone 13 Mini | Galaxy S21+ | P40 Pro | Pixel 2 XL | Motorola RAZR V4 |
| iPhone 13 Pro | Galaxy S21 Ultra | Pixel 3 | ||
| iPhone 13 Pro Max | Galaxy S20 | Pixel 3 XL | ||
| iPhone 12 | Galaxy S20+ | Pixel 3a | ||
| iPhone 12 Pro | Galaxy S20 Ultra | Pixel 3a XL | ||
| iPhone 12 Pro Max | Galaxy Z Flip | Pixel 4 | ||
| iPhone 11 | Galaxy Fold | Pixel 4 XL | ||
| iPhone 11 Pro | ||||
| iPhone 11 Pro Max | ||||
| iPhone XR | ||||
| iPhone XS | ||||
| iPhone XS Max | ||||
| iPhone SE (2020) |
What to do if the QR code is lost?
If you have already used the QR code, installed eSIM to the device and did not delete it, you will not be able to install eSIM to another device. You need to contact Team sales and service center.