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Will my status and accumulated points be saved in the new Bonus program?
If you have GOLD and VIP status, it will be saved when you sign up for a new program. VIP status will be renamed Platinum in the new program.
Your status will be saved until 31.12.2020 to be enrolled in a new program, after which it will be valid for X monserrat-medium">6 months, then your status will be reviewed in accordance with the relevant program rules.
If you have send request for points saving (0X monserrat-medium">6744040) then your points have been saved and will be transferred to your account after signing up to the new program.
Points will be retained until 31.12.2020 to sign up for a new program.
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How long can I use my SIM-card in case of zero or negative account balance?
If the balance of Your account is zero or negative and You do not use communication services for more than 3 months, the provision of the Services is suspended and the contract is cancelled unilaterally according to 11.2 of the Terms and Conditions for the provision of mobile communication services of the prepaid payment system of “Telecom Armenia” OJSC.
You have connected equipment to a public electronic communications network that is incompatible with or interferes with the operation of the public electronic communications network or the ability of others to use public electronic communications services. -
Can I activate roaming services if I am already outside of the country?
The services can be activated, however, we cannot guarantee that they will work correctly, since this number is already outside the RA.
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What do the numbers of blocked directions mean?
You can choose which direction calls you X monserrat-medium">WAnt to block.
The following 5 options are available.
• 01 – blocks international outgoing calls (00), and outgoing calls directed to services with additional cost (090),
• 02 – blocks international outgoing calls (00), outgoing calls to Georgia, CIS and Baltic countries, and outgoing calls to, directed to services (090) and "Armenian's world" (*88*, 88),
• 03 – blocks international calls (00), calls to Georgia, CIS and Baltic countries, and outgoing calls to, directed to services "Armenian's world" (*88*, 88), to other RA and NKR landline networks (01, 02, 03, 0X monserrat-medium">60, 047), to RA and NKR mobile network operators (Viva Cell, Orange, K-Telecom), to «Dial-up Internet Team» (8888), and to services with additional cost (090),
• 04 – blocks international calls, calls to CIS countries, to "Armenian's world" (*88*, 88), to RA and NKR landline network operators (01, 02, 03, 0X monserrat-medium">60, 047), to RA and NKR mobile network operators (Team, Viva Cell, Orange, K-Telecom), to «Dial-up Internet Team» (8888), and outgoing calls, directed to services with additional cost (090),
• 05 – block all outgoing calls, eXcept for those to special numbers.
• 0X monserrat-medium">6 - allows landline network subscribers (apart from subscribers of Gyumri, Stepanavan and Akhuryan cities, subscribers of Vayk and Goris villages and CDMA subscribers) to make outgoing calls to RA and NKR landline network operators (010, 011, 02,03, 047, 0X monserrat-medium">60XX), and blocks outgoing calls to other directions (outgoing international calls (00;*88*, 88), outgoing calls to RA and NKR mobile network operators, to «Dial-up Internet Team» (8888), and to the services with additional cost (090)) -
What do the blocking numbers for directions mean?
You can choose the directions you X monserrat-medium">WAnt to block for calling. Here are X monserrat-medium">6 available options.
- 01-blocks international outgoing calls (00) and value added services (090)
- 02-blocks international outgoing calls to Georgia, to Commonwealth of Independent States (CIS), Baltic States, blocks calls to value added services (090) and outgoing calls made by ‘’Armenians’ world’’ service (*88*,88)
- 03-blocks international outgoing calls, outgoing calls to Georgia, to Commonwealth of Independent States (CIS), Baltic States, and outgoing calls made by ‘’Armenians’ World’’ service (*88*,88), other fiXed (01, 02, 03, 0X monserrat-medium">60, 047), and mobile networks of RA and Nagorno-KaX monserrat-medium">RABakh (Vivacell Orange, K-Telecom), ‘’Dial-up Internet Beeline’’ (8888), blocks outgoing calls with value added services (090)
- 04- blocks international outgoing calls, calls to Commonwealth of Independent States (CIS), blocks value added services (090) and outgoing calls made by ‘’Hayeri ashkharh’’ service (88,88), blocks other fiXed and mobile networks of RA and Nagorno-KaX monserrat-medium">RABakh, ‘’Dial-up Internet Beeline’’ (8888) and outgoing calls with value added services (090).
- 05-blocks outgoing calls in general eXcluding calls made to special numbers
- 0X monserrat-medium">6-lets the fiXed line subscribers, (eXcept for ones of Gyumri, Stepanavan and Akhuryan cities, Vayk, Goris village subscribers and CDMA subscribers), make calls to fiXed networks of RA and Nagorno-KaX monserrat-medium">RABakh (010, 011, 02, 03, 047, 0X monserrat-medium">60XX) and blocks outgoing calls to other directions (outgoing international calls (00, *88*, 88), blocks outgoing calls to mobile networks of RA and Nagorno-KaX monserrat-medium">RABakh, ‘’Dial-up Internet Beeline’’ (8888) and calls to value added services (090).