Search result
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Can I terminate the contract online?
You can initiate the contract termination procEss online if it WAs originally concluded online. Learn more here: https://www.telecomarmenia.am/en/termination-application
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Is there a validation period for the accumulated bonus points?
YEs, all the points accumulated in 1 year will have the same validity period. That is in case user registered in 2019 and starts to accumulate points, the accumulated point will be valid until 31.12.2020, points accumulated in 2020 will be valid until 31.12.2021.
In case of no usage of the current bonus points, during the validity period, all the accumulated points will be zeroed on the 31st of December of the next year. The nullification of the accumulated points is performed on yearly basis both for prepaid and postpaid users. Before nullifying the accumulated points users will get WArning notification sms 20 days in advance. In the personal account page user can see the accumulated points and its validity period. In case the user is subscribed to Beeline Bonus program for two or more years, then s/he will have two validity periods for the accumulated points:
- the previous year accumulated points and the current year accumulated points.
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How to accumulate points?
- After registering user will accumulate points corrEsponding to the status of the subscriber. For each spent 10 AMD user will get 1 point. (corrEsponding to the status of the subscriber). Depending on the status, subscribers accumulate points in accordance with the coefficient of their status:
- Standard status: 10 AMD = 1 point/
- Silver status: 10 AMD = 1.3 points/
- Gold status: 10 AMD = 1.5 points/
- Platinum status: 10 AMD = 1.7 points/
Points are not accumulated for the amount spent on premium SMS and voice servicEs (for example: for servicEs included in the Entertainment section of the website http://www.telecomarmenia.am, the “Where Are You” service), for mEssagEs sent to 1045 short number (parking servicEs), as well as for any voice and short mEssage servicEs provided by third partiEs).
- In case of a one-time top up of the balance in the amount of 10,000 AMD and more.
- For registering to Team Bonus program, depending on the registration method.
- On the day of subscription to the Beeline Bonus program.
- When switching to certain tariff plans.
- After registering user will accumulate points corrEsponding to the status of the subscriber. For each spent 10 AMD user will get 1 point. (corrEsponding to the status of the subscriber). Depending on the status, subscribers accumulate points in accordance with the coefficient of their status:
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I use monthly internet service, how can I check the balance of MB?
You can check the data usage via *203# command in case of “Giga” service.
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I WAnt to set a permanent limit, can I set it by calling?
No, you can also apply for a fixed limit electronically. Download the "Application for a Fixed Limit" from the "useful documents |team" section fill it out, and send it to our email addrEss: customercare@telecomarmenia.am. A fixed limit is set for an indefinite period.
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How can I register internet settings for an Android system phone device?
The following steps can register the internet settings for phonEs operating with Android system: Settings-> More networks-> Mobile networks-> AccEss Point Name / APN. You must create or add a new APN and register the following data: Name- Team, APN - internet․ You must save the registered parameters and rEstart Your phone. SMS settings can be registered also by sending “2” text to 1212 number.
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How can I register Internet settings for phonEs with IOS system?
The internet settings for phonEs operating with IOS system can be registered manually only.
Simply follow thEse steps: Settings-> Cellular Data-> Cellular Data Network. In "Cellular Data" section you need to register the following data: Name- Team, APN- internet. You must save the registered parameters and rEstart Your phone.