Search result
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Who can benefit from “Team Bonus”?
The program is available both for prepaid and postpaid physical entities of “Team” CJSC, using Mobile and convergent bundles. The program is also available for the users of “My Company”, who are registered on the tariff plans available for physical entities
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How long can I use my SIM-card in case of zero or negative account balance?
If the balance of Your account is zero or negative and You do not use communication services for more than 3 months, the provision of the Services is suspended and the contract is cancelled unilaterally according to 11.2 of the Terms and Conditions for the provision of Mobile communication services of the prepaid payment system of “Telecom Armenia” OJSC.
You have connected equipment to a public electronic communications network that is incompatible with or interferes with the operation of the public electronic communications network or the ability of others to use public electronic communications services. -
Is ‘’Personal Account’’ meant for landline numbers?
No, it’s meant only for Mobile numbers.
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How to make a call with a hidden caller ID?
You can activate the "Calling Line Identification Restriction" service by dialing *110*071#, and deactivate it by dialing *110*070#. The service price for prepaid system numbers is AMD 20 per day. The service activation price for the postpaid system subscribers is AMD 1000 per month.
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How can I borrow money?
You can use "Trusted payment" service. The service is activated via *141# code. The service price is 29 AMD, the sum is provided for 3 days. By dialing *142# You can check the provided amount. The service is available for prepaid subscribers, who are using “Team” Mobile network services for more than 3 months.
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How can I transfer money to another subscriber?
"Balance Transfer" service code is *145*0xxxxxxxx*sum#. The price of each transfer is 3 AMD. You can transfer starting from 10 AMD. Transfer is possible for 5 times a day. The service is available not to all price plans.
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How can I register internet settings for an Android system phone device?
The following steps can register the internet settings for phones operating with Android system: Settings-> More networks-> Mobile networks-> Access Point Name / APN. You must create or add a new APN and register the following data: Name- Team, APN - internet․ You must save the registered parameters and restart Your phone. SMS settings can be registered also by sending “2” text to 1212 number.
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We use COMBO plan, but we don’t make use of Mobile number. Will my phone be charged if we make a payment?
Yes, regardless of the fact whether you use the number or not, if the contract has not been terminated, package activation charges are performed.
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We paid for the internet using the 13****** key code, but it isn’t reconnected, what’s the problem?
The internet service works along with the Mobile number. It’s necessary to make your top-up on your Mobile phone. The payment to the given code WAs registered as an overpayment. To solve the problem, you need to visit Team office with the payment receipt and write an application for money transfer.
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During what period can I pay for the service before the termination of the contract?
Within 60 days after the end of the active period of the package for COMBO 2, and for COMBO 3 within 51 days after the end of the active period of the package