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How to accumulate points?
- After registering user will accumulate points corresponding to the status of the subscriber. For each spent 10 AMD user will get 1 point. (corresponding to the status of the subscriber). Depending on the status, subscribers accumulate points in accordance with the coefficient of their status:
  - Standard status: 10 AMD = 1 point/
  - Silver status: 10 AMD = 1.3 points/
  - Gold status: 10 AMD = 1.5 points/
  - Platinum status: 10 AMD = 1.7 points/
Points are not accumulated for the amount spent on premium SMS and voice services (for example: for services included in the Entertainment section of the website http://www.telecomarmenia.am, the “Where Are You” service), for messages sent to 1045 short number (parking services), as well as for any voice and short message services provided by third parties).
- In case of a one-time top up of the balance in the amount of 10,000 AMD and more.
- For registering to Team Bonus program, depending on the registration method.
- On the day of subscription to the Beeline Bonus program.
- When switching to certain tariff plans.
How to enroll in the program?
In order to benefit from the program subscribers should register to “Team Bonus” program. Registration is free.

User can registr to the program in 3 WAys

through the website http://www.telecomarmenia.am by registering to “Personal account” and visiting “Bonus” section.

through “My Team” mobile application. Download the application, register, visit the “Bonus” section and get more bonus points.

through USSD menu by dialling the applicable *555# command

After completing the registration, the user will get a notification on successful enrolment and will start to accumulate points for his/her activities.

In case the user is already registered in “Personal account” they just need to visit the “Bonus” section.
Who can benefit from “Team Bonus”?
The program is available both for prepaid and postpaid physical entities of “Team” CJSC, using mobile and convergent bundles. The program is also available for the users of “My Company”, who are registered on the tariff plans available for physical entities
How long can I use my SIM-card in case of zero or negative account balance?
If the balance of Your account is zero or negative and You do not use communication services for more than 3 months, the provision of the Services is suspended and the contract is cancelled unilaterally according to 11.2 of the Terms and Conditions for the provision of mobile communication services of the prepaid payment system of “Telecom Armenia” OJSC.
You have connected equipment to a public electronic communications network that is incompatible with or interferes with the operation of the public electronic communications network or the ability of others to use public electronic communications services.
How can I know the balance recharge validity period?
Recharge is unlimited. You will be able to use the top up amount for an unlimited period as long as Your balance is positive (there is money on the balance).
How may I deactivate SMS ads notifications?

You can opt out of commercial SMS messages by dialing *110*454# . You will stop receiving commercial SMS messages within 3 working days after typing the deactivation instructions.
How can I get internet settings?
You can get the settings by dialing *151*2#, after receiving the 2nd SMS You must save them in the phone. Then You must restart Your phone.
If you WAnt to receive internet settings, please send “2” via SMS to 1212 number. You will receive 2 text messages: the second one must be saved. After saving it, please restart Your phone. Charging for the internet will be in accordance with the price plan, or the services activated.
We use COMBO plan, but we don’t make use of mobile number. Will my phone be charged if we make a payment?
Yes, regardless of the fact whether you use the number or not, if the contract has not been terminated, package activation charges are performed.
We paid for the internet using the 13****** key code, but it isn’t reconnected, what’s the problem?
The internet service works along with the mobile number. It’s necessary to make your top-up on your mobile phone. The payment to the given code WAs registered as an overpayment. To solve the problem, you need to visit Team office with the payment receipt and write an application for money transfer.
The expiry date of COMBO package hasn't passed yet, but the landline internet is disconnected, why?
Monthly payments of the last contract weren’t fully made while changing the tariff plan, that is why it is disconnected. To activate it, you must make a payment to the 13****** code.

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