The validity period of the SIM card is unlimited if the balance of Your account is positive and You use communication services. If you don’t use communication services for more than 3 months, the provision of the Services may be suspended and the contract cancelled unilaterally according to 7.2 of the Terms and Conditions for the provision of mobile communication services of the prepaid payment system of “Telecom Armenia” ОJSC.
The contract can be renewed with the same number within 1 year. To restore the number, You must contact the nearest Team Sales and Service Office with an identity document and, as a new subscriber, sign an contract with the same number, selecting one of the price plans on sale and paying the price of the selected price plan. If the specified period expires, restoration of the number will be possible based on its availability.

If you have GOLD and VIP status, it will be saved when you sign up for a new program. VIP status will be renamed Platinum in the new program.

Your status will be saved until 31.12.2020 to be enrolled in a new program, after which it will be valid for 6 months, then your status will be reviewed in accordance with the relevant program rules.

If you have send request for points saving (06744040) then your points have been saved and will be transferred to your account after signing up to the new program.

Points will be retained until 31.12.2020 to sign up for a new program.

For the postpaid Subscribers, the points are accumulated monthly and are provided upon payment of the bill for the mobile services. SMS notification on the accumulated points will be sent to the user once a month. In case the postpaid subscriber makes the payment in advance the accumulated bonus points will be transferred only on the 2^nd of the next month.

For the prepaid Subscribers, points are accumulated daily. that is, for the day-to-day expenses  for the  mobile services. Aaccumulated points are transferred to the bonus account 24 hours after using the services. The subscriber is eligible to use the received points immediately. SMS notification on the accumulated points will be sent to user once a week, every Monday.

• After registering user will accumulate points corresponding to the status of the subscriber. For each spent 10 AMD user will get 1 point. (corresponding to the status of the subscriber). Depending on the status, subscribers accumulate points in accordance with the coefficient of their status:
  • Standard status: 10 AMD = 1 point/
  • Silver status: 10 AMD = 1.3 points/
  • Gold status: 10 AMD = 1.5 points/
  • Platinum status: 10 AMD = 1.7 points/

 Points are not accumulated for the amount spent on premium SMS and voice services (for example: for services included in the Entertainment section of the website http://www.telecomarmenia.am, the “Where Are You” service), for messages sent to 1045 short number (parking services), as well as for any voice and short message services provided by third parties).

• In case of a one-time top up of the balance in the amount of 10,000 AMD and more.
• For registering to Team Bonus program, depending on the registration method.
• On the day of subscription to the Beeline Bonus program.
• When switching to certain tariff plans.

The program is available both for prepaid and postpaid physical entities of “Team” CJSC, using mobile and convergent bundles. The program is also available for the users of “My Company”, who are registered on the tariff plans available for physical entities

The subscriber can see the amount due for the previous month as soon as the bills are ready, from the 2^nd to the 4^th of each month.

To get information about the balances of services, included in your price plan, you can dial *113# code․ To check the balance of your corporate account, dial the code *109#.