The validity period of the SIM card is unlimited if the balance of Your account is positive and You use communication services. If you don’t use communication services for more than 3 months, the provision of the Services may be suspended and the contract cancelled unilaterally according to 7.2 of the Terms and Conditions for the provision of mobile communication services of the prepaid payment system of “Telecom Armenia” ОJSC.
The contract can be renewed with the same number within 1 year. To restore the number, You must contact the nearest Team Sales and Service Office with an identity document and, as a new subscriber, sign an contract with the same number, selecting one of the price plans on sale and paying the price of the selected price plan. If the specified period expires, restoration of the number will be possible based on its availability.

If you have GOLD and VIP status, it will be saved when you sign up for a new program. VIP status will be renamed Platinum in the new program.

Your status will be saved until 31.12.2020 to be enrolled in a new program, after which it will be valid for 6 months, then your status will be reviewed in accordance with the relevant program rules.

If you have send request for points saving (06744040) then your points have been saved and will be transferred to your account after signing up to the new program.

Points will be retained until 31.12.2020 to sign up for a new program.

Yes, all the points accumulated in 1 year will have the same validity period.  That is in case user registered in 2019 and starts to accumulate points, the accumulated point will be valid until 31.12.2020, points accumulated in 2020 will be valid until 31.12.2021.

In case of no usage of the current bonus points, during the validity period, all the accumulated points will be zeroed on the 31st of December of the next year. The nullification of the accumulated points is performed on yearly basis both for prepaid and postpaid users. Before nullifying the accumulated points users will get WArning notification sms 20 days in advance. In the personal account page user can see the accumulated points and its validity period. In case the user is subscribed to Beeline Bonus program for two or more years, then s/he will have two validity periods for the accumulated points:

• the previous year accumulated points and the current year accumulated points.

For the postpaid Subscribers, the points are accumulated monthly and are provided upon payment of the bill for the mobile services. SMS notification on the accumulated points will be sent to the user once a month. In case the postpaid subscriber makes the payment in advance the accumulated bonus points will be transferred only on the 2^nd of the next month.

• After registering user will accumulate points corresponding to the status of the subscriber. For each spent 10 AMD user will get 1 point. (corresponding to the status of the subscriber). Depending on the status, subscribers accumulate points in accordance with the coefficient of their status:
  • Standard status: 10 AMD = 1 point/
  • Silver status: 10 AMD = 1.3 points/
  • Gold status: 10 AMD = 1.5 points/
  • Platinum status: 10 AMD = 1.7 points/

 Points are not accumulated for the amount spent on premium SMS and voice services (for example: for services included in the Entertainment section of the website http://www.telecomarmenia.am, the “Where Are You” service), for messages sent to 1045 short number (parking services), as well as for any voice and short message services provided by third parties).

• In case of a one-time top up of the balance in the amount of 10,000 AMD and more.
• For registering to Team Bonus program, depending on the registration method.
• On the day of subscription to the Beeline Bonus program.
• When switching to certain tariff plans.

If the balance of Your account is zero or negative and You do not use communication services for more than 3 months, the provision of the Services is suspended and the contract is cancelled unilaterally according to 11.2 of the Terms and Conditions for the provision of mobile communication services of the prepaid payment system of “Telecom Armenia” OJSC.
You have connected equipment to a public electronic communications network that is incompatible with or interferes with the operation of the public electronic communications network or the ability of others to use public electronic communications services.

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To make a call with hidden caller ID to only one subscriber, You can activate ‘’Incognito’’ service by dialing *171# command, then before calling dial #31# before the number. The daily fee of the service is 25 AMD. The service can be used only if the balance is positive. The service remains active until it’s deactivated.
To deactivate it is necessary to dial the *110*070# command. After deactivating the service #31# will no longer be active.

There are several options:
1. The number is suspended due to exceeding the limit.
2. The number is suspended due to non-payment.