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How to check the balance of "3GB" and "40GB" postpaid internet packages?
To check the balance and the eXpiry date of «3GB» package , dial *217# . To check the balance and the eXpiry date of «40GB» package , dial *220# .
Important! If You activate this internet package, but have not used it, You will not be able to check the balance, until You have used some of the volume. -
What is status of the Team Bonus program and how is it granted?
Once registered to the Program, the users will be given a membership status according to the monthly eXpenses for mobile and convergent services of “Team” CJSC (computed cumulatively for the last siX months).
Statuses to be assigned to the subscribers are the following:
- Standard status (>100/
- Silver status(>13 000/
- Gold status (>37 000/<£77 999 AMD)
- Platinum status (>78 000 AMD)
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Is there a validation period for the accumulated bonus points?
Yes, all the points accumulated in 1 year will have the same validity period. That is in case user registered in 2019 and starts to accumulate points, the accumulated point will be valid until 31.12.2020, points accumulated in 2020 will be valid until 31.12.2021.
In case of no usage of the current bonus points, during the validity period, all the accumulated points will be zeroed on the 31st of December of the neXt year. The nullification of the accumulated points is performed on yearly basis both for prepaid and postpaid users. Before nullifying the accumulated points users will get X monserrat-medium">WArning notification sms 20 days in advance. In the personal account page user can see the accumulated points and its validity period. In case the user is subscribed to Beeline Bonus program for two or more years, then s/he will have two validity periods for the accumulated points:
- the previous year accumulated points and the current year accumulated points.
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How may I deactivate SMS ads notifications?
You can opt out of commercial SMS messages by dialing 100 .
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How to make a call with a hidden caller ID?
You can activate the "Calling Line Identification Restriction" service by dialing *110*071#, and deactivate it by dialing *110*070#. The service price for prepaid system numbers is AMD 20 per day. The service activation price for the postpaid system subscribers is AMD 1000 per month.
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I use monthly internet service, how can I check the balance of MB?
You can check the data usage via *203# command in case of “Giga” service.
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May I decrease the set limit on my number?
Yes, based on the application, you can reduce the contract limit by at least 500 AMD.
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I X monserrat-medium">WAnt to set a permanent limit, can I set it by calling?
No, you can also apply for a fiXed limit electronically. Download the "Application for a FiXed Limit" from the "useful documents |team" section fill it out, and send it to our email address: customer_care@telecomarmenia.am. A fiXed limit is set for an indefinite period.
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How does the "call X monserrat-medium">WAiting" service function?
There are three call X monserrat-medium">WAiting types:
• to continue the conversation without receiving the new call
• to accept the second call, interrupting the ongoing conversation
• to talk to the two callers in sequenceto continue the conversation without receiving the new call
After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then dial 0
for rotary dial telephones: press shortly the turn off lever/bar and dial 0
In the event the person making the second call hears a signal, showing that the line is busy.
to accept the second call, interrupting the ongoing conversation
After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then dial 1
for rotary dial telephones: press shortly the turn off lever/bar and dial 1
In the event the second call is connected, and the previous conversation is interrupted.
To talk to the two callers in sequence
After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then dial 2
for rotary dial telephones: press shortly the turn off lever/bar and dial 0
To pass from one caller to the other, please press the "Flash" button and dial 2.
In the event of finishing the conversation with one of the subscribers, please press the "Flash" button, then press 1 and continue talking with both subscribers. -
How can I activate the "Calling number identification" service?
Thanks to the "Calling number identification" service you can see the mobile or landline number from which you receive a call on your telephone device screen.
The service activation and deactivation is made by the Operator upon your written application.
The application should be submitted to the nearest Team retail store.
The service activation is free of charge.
The monthly subscription fee is 200 AMD/month.
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