Search result
- News (156)
- Tariffs (3)
- FAQ (73)
- Menu (28)
- Services (31)
- Devices (1)
- Device settings (47)
- Team applications (2)
-
I WAnt to set a permanent limit, can I set it by calling?
No, you can also apply for a fixed limit electronically. Download the "AppliCation for a Fixed Limit" from the "useful documents |team" section fill it out, and send it to our email address: customercare@telecomarmenia.am. A fixed limit is set for an indefinite period.
-
I have not set a limit on the number, what limit is set?
If the limit is not set based on a written appliCation, the system will automatically set the limit to 3,000 drams. You can get information about the limit by dialing *110*321#.
-
Do these settings also work in roaming, or does the APN change?
APN remains the same, regardless of the fact that the number is in roaming.
-
How can I register internet settings for an Android system phone device?
The following steps can register the internet settings for phones operating with Android system: Settings-> More networks-> Mobile networks-> Access Point Name / APN. You must create or add a new APN and register the following data: Name- Team, APN - internet․ You must save the registered parameters and restart Your phone. SMS settings can be registered also by sending “2” text to 1212 number.
-
How can I register Internet settings for phones with IOS system?
The internet settings for phones operating with IOS system can be registered manually only.
Simply follow these steps: Settings-> Cellular Data-> Cellular Data Network. In "Cellular Data" section you need to register the following data: Name- Team, APN- internet. You must save the registered parameters and restart Your phone. -
How can I get internet settings?
You can get the settings by dialing *151*2#, after receiving the 2nd SMS You must save them in the phone. Then You must restart Your phone.
If you WAnt to receive internet settings, please send “2” via SMS to 1212 number. You will receive 2 text messages: the second one must be saved. After saving it, please restart Your phone. Charging for the internet will be in accordance with the price plan, or the services activated. -
During what period can I pay for the service before the termination of the contract?
Within 60 days after the end of the active period of the package for COMBO 2, and for COMBO 3 within 51 days after the end of the active period of the package
-
How can I check the expiration date?
You can check the expiration date by dialing *113# USSD code or the My Team app. Note that the expiration date the system shows is one day more for using mobile services.
-
How i can pay for activation?
After term expiration, when there is sufficient balance on the account, it is charged and the package is reconnected for 30-day period and there will be no need to dial any code. You will be informed about package re-activation via SMS.
-
Can postpaid subscribers use the service?
The service available only for prepaid subscribers.