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- News (197)
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- Services (57)
- Tariffs (28)
- FAQ (50)
- Service group (5)
- International calls (2)
- Roaming (1)
- Device settings (47)
- Team applications (2)
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Can I activate a Service through the "Personal Account"?
Yes, you can activate/deactivate Services in the ‘’Services’’ section.
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Can I see the content of text messages through the "Personal Account"?
No, it is not possible.
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I've set a fixed limit on my number, but the bill has exceeded the limit, why?
In case of exhaustion of the subscriber's negative balance limit, the operator may not interrupt the session of the Service provided at the moment (call, GPRS roaming), for the use of which the accrued amount is subject to collection.:
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How can I register internet settings for an Android system phone device?
The following steps can register the internet settings for phones operating with Android system: Settings-> More networks-> Mobile networks-> Access Point Name / APN. You must create or add a new APN and register the following data: Name- Team, APN - internet․ You must save the registered parameters and restart Your phone. SMS settings can be registered also by sending “2” text to 1212 number.
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How can I get internet settings?
You can get the settings by dialing *151*2#, after receiving the 2nd SMS You must save them in the phone. Then You must restart Your phone.
If you WAnt to receive internet settings, please send “2” via SMS to 1212 number. You will receive 2 text messages: the second one must be saved. After saving it, please restart Your phone. Charging for the internet will be in accordance with the price plan, or the Services activated. -
We paid for the internet using the 13****** key code, but it isn’t reconnected, what’s the problem?
The internet Service works along with the mobile number. It’s necessary to make your top-up on your mobile phone. The payment to the given code WAs registered as an overpayment. To solve the problem, you need to visit Team office with the payment receipt and write an application for money transfer.
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During what period can I pay for the Service before the termination of the contract?
Within 60 days after the end of the active period of the package for COMBO 2, and for COMBO 3 within 51 days after the end of the active period of the package
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How can I check the expiration date?
You can check the expiration date by dialing *113# USSD code or the My Team app. Note that the expiration date the system shows is one day more for using mobile Services.
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Can postpaid subscribers use the Service?
The Service available only for prepaid subscribers.
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Can I use the Service while outside of Armenia?
It is possible to get "Trusted payment" both in Armenia and in roaming.