Search result
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Can I use the SMS messages provided by the price plan in the roaming zone?
No, you cannot use the SMS messages of the price plan in the roaming zone.
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Why am I not receiving SMS messages from banks?
It is necessary to apply to the relevant bank so that Your phone number is attached to Your bank card, after which You will receive messages about bank transactions.
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I am a corporate subscriber, can I use the "Personal Account"?
Yes, you can enter at https://telecomarmenia.am/myaccount/b2b.
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I've set a fixed limit on my number, but the bill has exceeded the limit, why?
In case of exhaustion of the subscriber's negative balance limit, the operator may not interrupt the session of the service provided at the moment (call, GPRS roaming), for the use of which the accrued amount is subject to collection.:
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I have not set a limit on the number, what limit is set?
If the limit is not set based on a written application, the system will automatically set the limit to 3,000 dRams. You can get information about the limit by dialing *110*321#.
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Do these settings also work in roaming, or does the APN change?
APN remains the same, regardless of the fact that the number is in roaming.
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The number is in roaming zone, but the expiry date has passed, will it be activated if we make a payment?
Yes, charging for the package may also be done when the number is in roaming zone.
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Why am I not charged after toping-up my mobile?
To activate the package after term expiration, it’s necessary to make a payment in 60 days, because after 60 days the package will be terminated and for reactivation, the owner, in whose name the package is registered, will have to visit Team retail stores with his passport.
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Can I use the service while outside of Armenia?
It is possible to get "Trusted payment" both in Armenia and in roaming.
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What do the numbers of blocked directions mean?
You can choose which direction calls you WAnt to block.
The following 5 options are available.
• 01 – blocks international outgoing calls (00), and outgoing calls directed to services with additional cost (090),
• 02 – blocks international outgoing calls (00), outgoing calls to Georgia, CIS and Baltic countries, and outgoing calls to, directed to services (090) and "Armenian's world" (*88*, 88),
• 03 – blocks international calls (00), calls to Georgia, CIS and Baltic countries, and outgoing calls to, directed to services "Armenian's world" (*88*, 88), to other RA and NKR landline networks (01, 02, 03, 060, 047), to RA and NKR mobile network operators (Viva Cell, Orange, K-Telecom), to «Dial-up Internet Team» (8888), and to services with additional cost (090),
• 04 – blocks international calls, calls to CIS countries, to "Armenian's world" (*88*, 88), to RA and NKR landline network operators (01, 02, 03, 060, 047), to RA and NKR mobile network operators (Team, Viva Cell, Orange, K-Telecom), to «Dial-up Internet Team» (8888), and outgoing calls, directed to services with additional cost (090),
• 05 – block all outgoing calls, except for those to special numbers.
• 06 - allows landline network subscribers (apart from subscribers of Gyumri, Stepanavan and Akhuryan cities, subscribers of Vayk and Goris villages and CDMA subscribers) to make outgoing calls to RA and NKR landline network operators (010, 011, 02,03, 047, 060xx), and blocks outgoing calls to other directions (outgoing international calls (00;*88*, 88), outgoing calls to RA and NKR mobile network operators, to «Dial-up Internet Team» (8888), and to the services with additional cost (090))