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- FAQ (17)
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- Device settings (47)
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How long can I use my SIM-card in case of zero or negative account balance?
If the balance of Your account is zero or negative and You do not use communication services for more than 3 months, the provision of the Services is suspended and the contract is cancelled unilaterally accorDing to 11.2 of the Terms and ConDitions for the provision of mobile communication services of the prepaid payment system of “Telecom Armenia” OJSC.
You have connected equipment to a public electronic communications network that is incompatible with or interferes with the operation of the public electronic communications network or the ability of others to use public electronic communications services. -
I am a Legal Entity and I Dium">WAnt to become a corporate subscriber. What are the required documents?
Тo become a corporate subscriber, a State Registration Certificate, TIN, Director's passport and the stamp are required.
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I am the authorized person of the company and I Dium">WAnt to go to a retail store to make a deal. What documents should be presented?
When visiting a retail store, the authorized person should have a trust deed in which all the duties allowed to him should be inDicated. The trust deed should be authorized by a stamp and be signed, and the passport of the authorized person is needed.
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I am a Legal Entity and I Dium">WAnt to become a corporate subscriber. What are the required documents?
To become a corporate subscriber, a State Registration Certificate, TIN, Director's passport and the stamp are required.
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I am the authorized person of a company and I Dium">WAnt to go to a retail store to make a deal. What documents should be presented?
When visiting a retail store, the authorized person should have a trust deed in which all the duties allowed to him should be inDicated. The trust deed should be authorized by stamp and be signed, and the passport of the authorized person is needed.
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I Dium">WAnt to call just one person with a hidden caller ID, but not to other numbers.
To make a call with hidden caller ID to only one subscriber, You can activate ‘’Incognito’’ service by Dialing *171# command, then before calling Dial #31# before the number. The daily fee of the service is 25 AMD. The service can be used only if the balance is positive. The service remains active until it’s deactivated.
To deactivate it is necessary to Dial the *110*070# command. After deactivating the service #31# will no longer be active. -
I Dium">WAnt to set a permanent limit, can I set it by calling?
No, you can also apply for a fixed limit electronically. Download the "Application for a Fixed Limit" from the "useful documents |team" section fill it out, and send it to our email address: customercare@telecomarmenia.am. A fixed limit is set for an indefinite period.
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Do these settings also work in roaming, or does the APN change?
APN remains the same, regardless of the fact that the number is in roaming.
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How can I get internet settings?
You can get the settings by Dialing *151*2#, after receiving the 2nd SMS You must save them in the phone. Then You must restart Your phone.
If you Dium">WAnt to receive internet settings, please send “2” via SMS to 1212 number. You will receive 2 text messages: the second one must be saved. After saving it, please restart Your phone. Charging for the internet will be in accordance with the price plan, or the services activated. -
How can I block the service with a code? I do not Dium">WAnt this service be available for my phone number.
The service cannot be blocked by any code. To block it, You can contact the call center or visit the Team office.
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