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Procedure for online termination of a mobile service agreement
Subscribers who signed contracts online can terminate them in the same manner. To terminate a contract, the subscriber must: Download and complete the approved contract termination form; Sign the printed form and prepare a scanned copy; Attach to the form: a scanned copy of the passport (the page with personal information and photo) or a scanned copy of the ID card (both sides); a photo (selfie) of the subscriber holding their passport or ID card for identification purposes; an appl
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About eSIM card
eSIM description An eSIM card (embedded SIM) is a standard virtual SIM card that allows you to activate your mobile operator's tariff package without the need to use a physical SIM card, if your phone or equipment supports eSIM technology. The list of equipment supporting eSIM technology can be found in the table below. To activate the eSIM card, you need to scan the QR code provided when you purchase the eSIM. After scanning the provided QR code, you will be able to use the phone's mobile ser
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Inspection
Vahan Manukyan Vahan Manukyan is an experienced financier and auditor with FCCA, CIA, and CISA qualifications. After graduating with honors from the Armenian State University of Economics, Department of Management, he built his professional career in audit, internal control, and financial management. He began his professional path at KPMG Armenia, later headed the internal audit at Ucom, and afterWArds, worked as a technical accounting manager at Acilon Con
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What smartphones support eSIM?
The list below is constantly expanding as new eSIM-compatible devices hit the market. As of October 2025, the following devices are compatible with eSIM: APPLE* iPhone 17 iPhone 17 Air iPhone 17 Pro iPhone 17 Pro Max iPhone 16 iPhone 16e iPhone 16 Plus iPhone 16 Pro iPhone 16 Pro Max iPhone 15 iPhone 15 Plus iPhone 15 Pro iPhone 15 Pro Max iPhone 14 iPhone 14 Plus iPhone 14 Pro iPhone 14 Pro Max iPhone 13 iPhone 13 Mini iPhone 13 Pro iPhone 13 Pro Max iPhone 12 iPhone
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About eSIM service
eSIM, or embedded SIM, is a global technology for remotely configuring a mobile device's SIM card. Many of the latest smartphones support the eSIM feature. An eSIM is a small electronic chip integrated into your phone or device that performs the same function as small plastic SIM cards. You can store multiple operator profiles and switch between them remotely, while also using a physical SIM. Benefits include easy setup, remote activation, dual SIM use, standalone device functionality. Various
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Before Leaving abroad, please check your Roaming settings
Roaming activation terms: Please check Roaming availability in the country you are going to visit in the list of Team roaming partners. Please get acquainted with Team Basic Roaming Tariffs Attention to subscribers leaving for Turkey. Before leaving, please get acquainted with Turkey law provisions regarding Roaming. In foreign country Upon arrival, just switch on the phone and it will automatically register in one of the available networks. The network name of local operator
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Corporate Ethics and Compliance
"Telecom Armenia" OJSC values open, honest and transparent business relations and mutual trust with everyone: customers, employees, partners. In order to ensure the preservation of this culture, the highest international standards of corporate ethics and compliance have been implemented in the Company. These are summarized in a series of ethical guidelines that clearly describe the criterions and expectations of our activities. We believe that in today's highly competitive market, the Company c
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"Smart Business" TP Conditions
Terms of provision The packages of postpaid tariff plan «Smart Business» are fully provided when connecting to the tariff plan on the first day of the month. In the event of connecting another day, the subscription fee, as well as minutes, SMS and GB provided under the tariff plan shall be billed according to the days remaining by the end of that month. Prepaid "Smart Business" TP is provided through "Corporate Budget" service.In case of termination of the contract on provi
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SMS packages
Choose "Smart Business" with basic tariffs depending on connected numbers quantity. "Smart Business" basic TP Monthly fee 0 AMD** 50 AMD *(101 + numbers) 100 AMD*(51-100 numbers) 300 AMD* (0-50 numbers) Calls within “closed group” 0 AMD 0 AMD 0 AMD 0 AMD Calls to Team mobile network 5 AMD 1 AMD 5 AMD 5 AMD Calls to all networks of RA, NKR, USA and Canada*** 15 AMD
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Internet packages
Choose "Smart Business" with basic tariffs depending on connected numbers quantity. "Smart Business" basic TP Monthly fee 0 AMD** 50 AMD *(101 + numbers) 100 AMD*(51-100 numbers) 300 AMD* (0-50 numbers) Calls within “closed group” 0 AMD 0 AMD 0 AMD 0 AMD Calls to Team mobile network 5 AMD 1&
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