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Procedure for online termination of a mobile service agreement
Subscribers who signed contracts online can terminate them in the same manner. To terminate a contract, the subscriber must: Download and complete the approved contract termination form; Sign the printed form and prepare a scanned copy; Attach to the form: a scanned copy of the passport (the page with personal information and photo) or a scanned copy of the ID card (both sides); a photo (selfie) of the subscriber holding their passport or ID card for identification purposes; an appl
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About eSIM card
eSIM description An eSIM card (embedded SIM) is a standard virtual SIM card that allows you to activate your mobile operator's tariff package without the need to use a physical SIM card, if your phone or equipment supports eSIM technology. The list of equipment supporting eSIM technology can be found in the table below. To activate the eSIM card, you need to scan the QR code provided when you purchase the eSIM. After scanning the provided QR code, you will be able to use the phone's mobile ser
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Inspection
Vahan Manukyan Vahan Manukyan is an experienced financier and auditor with FCCA, CIA, and CISA qualifications. After graduating with honors from the Armenian State University of Economics, Department of Management, he built his professional career in audit, internal control, and financial management. He began his professional path at KPMG Armenia, later headed the internal audit at Ucom, and afterWArds, worked as a technical accounting manager at Acilon Con
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What smartphones support eSIM?
The list below is constantly expanding as new eSIM-compatible devices hit the market. As of October 2025, the following devices are compatible with eSIM: APPLE* iPhone 17 iPhone 17 Air iPhone 17 Pro iPhone 17 Pro Max iPhone 16 iPhone 16e iPhone 16 Plus iPhone 16 Pro iPhone 16 Pro Max iPhone 15 iPhone 15 Plus iPhone 15 Pro iPhone 15 Pro Max iPhone 14 iPhone 14 Plus iPhone 14 Pro iPhone 14 Pro Max iPhone 13 iPhone 13 Mini iPhone 13 Pro iPhone 13 Pro Max iPhone 12 iPhone
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About eSIM service
eSIM, or embedded SIM, is a global technology for remotely configuring a mobile device's SIM card. Many of the latest smartphones support the eSIM feature. An eSIM is a small electronic chip integrated into your phone or device that performs the same function as small plastic SIM cards. You can store multiple operator profiles and switch between them remotely, while also using a physical SIM. Benefits include easy setup, remote activation, dual SIM use, standalone device functionality. Various
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Corporate Ethics and Compliance
"Telecom Armenia" OJSC values open, honest and transparent business relations and mutual trust with everyone: customers, employees, partners. In order to ensure the preservation of this culture, the highest international standards of corporate ethics and compliance have been implemented in the Company. These are summarized in a series of ethical guidelines that clearly describe the criterions and expectations of our activities. We believe that in today's highly competitive market, the Company c
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Calls
Choose postpaid "Smart Business" with basic tariffs depending on connected numbers quantity. "Smart Business" basic TP Monthly fee 0 AMD** 50 AMD *(101 + numbers) 100 AMD*(51-100 numbers) 300 AMD* (0-50 numbers) Calls within “closed group” 0 AMD 0 AMD 0 AMD 0 AMD Calls to Team mobile network 5 AM
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USSD codes and useful numbers
Free Team Information Telephone numbers Customer Support Center (from "Team " mobile number) 100 Customer Support Center (from a fixed telephone number) 100 / 080000611 Customer support centre (calls from CIS and other countries, only for subscribers of “Team ” network.) +37480000612 Customer support centre for calls from abroad. Please note, that the call is charged. +374800
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E-shop terms
Terms and conditions of purchase and sale of products through “Telecom Armenia” OJSC online store Definitions These Terms and Conditions of purchase and sale of Products through "Telecom Armenia" OJSC online store (hereinafter referred to as the Rules) determine general terms and conditions for the sale of products through "Telecom Armenia" OJSC online store, as well as the procedure of interaction between the Seller, the Buyer, the Delivery Service and others involved in product
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About us
Telecom Armenia OJSC (The brand - Team Telecom Armenia) is an Armenian company, with a leading position in the field of telecommunications and cutting-edge technologies in the country. Being the successor of the first telecommunication network in Armenia, the company has a 100-year history of providing services in the sphere. Due to combining rich experience and advanced technologies, Team provides reliable and innovative services to both individual and corporate customers. The company provid