Search result
-
How to check the balance of "3GB" and "40GB" postpaid internet packages?
To check the balance and the expiry date of «3GB» package , dial *217# . To check the balance and the expiry date of «40GB» package , dial *220# .
Important! If You activate this internet package, but have not used it, You will not be able to check the balance, until You have used some of the volume. -
I use "Let's talk" service, how can I check the expiration date?
You can check via *118# command.
-
I use Be Free/Smart price plan, how can I check the balance of inclusions?
You can check the balance and the expiry date for the provided inclusions for both prepaid and postpaid systems via *113# command.
-
The number is in roaming zone, but the expiry date has passed, will it be activated if we make a payment?
Yes, charging for the package may also be done when the number is in roaming zone.
-
The expiry date of COMBO package hasn't passed yet, but the landline internet is disconnected, why?
Monthly payments of the last contract weren’t fully made while changing the tariff plan, that is why it is disconnected. To activate it, you must make a payment to the 13****** code.
-
How can I check the expiration date?
You can check the expiration date by dialing *113# USSD code or the My Team app. Note that the expiration date the system shows is one day more for using mobile services.