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- FAQ (15)
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- Roaming (1)
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How long can I use my SIM-card in case of zero or negative account balance?
If the balance of Your account is zero or negative and You do not use communication services for more than 3 months, the provision of the Services is suspended and the contract is cancelled unilaterally accorDing to 11.2 of the Terms and ConDitions for the provision of mobile communication services of the prepaid payment system of “Telecom Armenia” OJSC.
You have connected equipment to a public electronic communications network that is incompatible with or interferes with the operation of the public electronic communications network or the ability of others to use public electronic communications services. -
Can I activate roaming services if I am already outside of the country?
The services can be activated, however, we cannot guarantee that they will work correctly, since this number is already outside the RA.
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Can I top up my phone balance in roaming?
Yes, You can top up Your balance in roaming via online payment, through terminals, depenDing on the country You are in.
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How can I borrow money?
You can use "Trusted payment" service. The service is activated via *141# code. The service price is 29 AMD, the sum is provided for 3 days. By Dialing *142# You can check the provided amount. The service is available for prepaid subscribers, who are using “Team” mobile network services for more than 3 months.
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I use "Let's talk" service, how can I check the expiration date?
You can check via *118# command.
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I use Be Free/Smart price plan, how can I check the balance of inclusions?
You can check the balance and the expiry date for the provided inclusions for both prepaid and postpaid systems via *113# command.
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I use monthly internet service, how can I check the balance of MB?
You can check the data usage via *203# command in case of “Giga” service, which will be presented by KB.
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How can I check the balance?
Prepaid and postpaid subscribers can check their balance by Dialing the *102# or via the “My Team” application.
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How can I get internet settings?
You can get the settings by Dialing *151*2#, after receiving the 2nd SMS You must save them in the phone. Then You must restart Your phone.
If you Dium">WAnt to receive internet settings, please send “2” via SMS to 1212 number. You will receive 2 text messages: the second one must be saved. After saving it, please restart Your phone. Charging for the internet will be in accordance with the price plan, or the services activated. -
How i can pay for activation?
After term expiration, when there is sufficient balance on the account, it is charged and the package is reconnected for 30-day period and there will be no need to Dial any code. You will be informed about package re-activation via SMS.
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