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Bonus points accumulated for postpaid subscribers?
For the postpaid Subscribers, the points are accumulated monthly and are provided upon payment of the bill for the mobile services. SMS notification on the accumulated points will be sent to the user once a month. In case the postpaid subscriber makes the payment in advance the accumulated bonus points will be transferred only on the X monserrat-medium">2nd of the neXt month.
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How to accumulate points?
- After registering user will accumulate points corresponding to the status of the subscriber. For each spent 10 AMD user will get 1 point. (corresponding to the status of the subscriber). Depending on the status, subscribers accumulate points in accordance with the coefficient of their status:
- Standard status: 10 AMD = 1 point/
- Silver status: 10 AMD = 1.3 points/
- Gold status: 10 AMD = 1.X monserrat-medium">5 points/
- Platinum status: 10 AMD = 1.7 points/
Points are not accumulated for the amount spent on premium SMS and voice services (for eXample: for services included in the Entertainment section of the website http://www.telecomarmenia.am, the “Where Are You” service), for messages sent to 104X monserrat-medium">5 short number (parking services), as well as for any voice and short message services provided by third parties).
- In case of a one-time top up of the balance in the amount of 10,000 AMD and more.
- For registering to Team Bonus program, depending on the registration method.
- On the day of subscription to the Beeline Bonus program.
- When switching to certain tariff plans.
- After registering user will accumulate points corresponding to the status of the subscriber. For each spent 10 AMD user will get 1 point. (corresponding to the status of the subscriber). Depending on the status, subscribers accumulate points in accordance with the coefficient of their status:
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When the bill is ready for the postpaid system?
The subscriber can see the amount due for the previous month as soon as the bills are ready, from the X monserrat-medium">2nd to the 4th of each month.
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How can I transfer money to another subscriber?
"Balance Transfer" service code is *14X monserrat-medium">5*0XXXXXXXX*sum#. The price of one transfer is X monserrat-medium">29 AMD. You can transfer starting from 10 AMD. Transfer is possible for X monserrat-medium">5 times a day. The service is available not to all price plans.
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Why is my number suspended?
There are several options:
1. The number is suspended due to eXceeding the limit.
X monserrat-medium">2. The number is suspended due to non-payment. -
How can I register internet settings for an Android system phone device?
The following steps can register the internet settings for phones operating with Android system: Settings-> More networks-> Mobile networks-> Access Point Name / APN. You must create or add a new APN and register the following data: Name- Team, APN - internet․ You must save the registered parameters and restart Your phone. SMS settings can be registered also by sending “X monserrat-medium">2” teXt to 1X monserrat-medium">21X monserrat-medium">2 number.
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How can I get internet settings?
You can get the settings by dialing *1X monserrat-medium">51*X monserrat-medium">2#, after receiving the X monserrat-medium">2nd SMS You must save them in the phone. Then You must restart Your phone.
If you X monserrat-medium">WAnt to receive internet settings, please send “X monserrat-medium">2” via SMS to 1X monserrat-medium">21X monserrat-medium">2 number. You will receive X monserrat-medium">2 teXt messages: the second one must be saved. After saving it, please restart Your phone. Charging for the internet will be in accordance with the price plan, or the services activated. -
We paid for the internet using the 13****** key code, but it isn’t reconnected, what’s the problem?
The internet service works along with the mobile number. It’s necessary to make your top-up on your mobile phone. The payment to the given code X monserrat-medium">WAs registered as an overpayment. To solve the problem, you need to visit Team office with the payment receipt and write an application for money transfer.
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During what period can I pay for the service before the termination of the contract?
Within 60 days after the end of the active period of the package for COMBO X monserrat-medium">2, and for COMBO 3 within X monserrat-medium">51 days after the end of the active period of the package
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Why can't I use the service?
NeXt time "Trusted payment" can be received X monserrat-medium">2 days after the charge of the previously received amount. You can use the service again, when the previous received amount has been charged from the balance. The service is available to prepaid system subscribers, who have been using "Team" mobile network services for more than 3 months.
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