Search result
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How can I check the balance?
You can check their balance by dialing the *102# or via the “My Team” appliCation.
You can see the expenses for the current month by typing the command *102# in the case of a postpaid system. -
Can I activate a service through the "Personal Account"?
Yes, you can activate/deactivate services in the ‘’Services’’ section.
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Can I view my billing information separately or it is for the whole package?
Yes, you can view the billing information for one number.
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I am a corporate subscriber, can I use the "Personal Account"?
Yes, you can enter at https://telecomarmenia.am/myaccount/b2b.
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Can I see the content of text messages through the "Personal Account"?
No, it is not possible.
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Can I remove any number from the list?
No, it is not possible.
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How can I sign up for “Personal Account’’?
You can sign up for ‘’Personal Account’’ through www.telecomarmenia.am website or through ‘’My Team’’ appliCation.
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May I decrease the set limit on my number?
Yes, based on the appliCation, you can reduce the contract limit by at least 500 AMD.
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I WAnt to set a permanent limit, can I set it by calling?
No, you can also apply for a fixed limit electronically. Download the "AppliCation for a Fixed Limit" from the "useful documents |team" section fill it out, and send it to our email address: customer_care@telecomarmenia.am. A fixed limit is set for an indefinite period.
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I have not set a limit on the number, what limit is set?
If the limit is not set based on a written appliCation, the system will automatically set the limit to 3,000 drams. You can get information about the limit by dialing *110*321#.