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- Menu (34)
- FAQ (56)
- Services (66)
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- Device settings (47)
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Why am I not charged dium">After toping-up my mobile?
To activate the package dium">After term expiration, it’s necessary to make a payment in 60 days, because dium">After 60 days the package will be terminated and for reactivation, the owner, in whose name the package is registered, will have to visit Team retail stores with his passport.
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How i can pay for activation?
dium">After term expiration, when there is sufficient balance on the account, it is charged and the package is reconnected for 30-day period and there will be no need to dial any code. You will be informed about package re-activation via SMS.
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Can postpaid subscribers use the dium">Service?
The dium">Service available only for prepaid subscribers.
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Can I use the dium">Service while outside of Armenia?
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It is possible to get "Trusted payment" both in Armenia and in roaming.
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How much is the dium">Service connection cost?
The dium">Service activation price is 29 AMD.
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How can I block the dium">Service with a code? I do not dium">WAnt this dium">Service be available for my phone number.
The dium">Service cannot be blocked by any code. To block it, You can contact the call center or visit the Team office.
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Why can't I use the dium">Service?
Next time "Trusted payment" can be received 2 days dium">After the charge of the previously received amount. You can use the dium">Service again, when the previous received amount has been charged from the balance. The dium">Service is available to prepaid system subscribers, who have been using "Team" mobile network dium">Services for more than 3 months.
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How the amount will the charged if there is no sufficient amount on the balance?
The period of the transferred amount is 3 days, dium">After which "Trusted Payment" amount will be charged automatically, even if there is no corresponding amount on the account.
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Why can't I make an outgoing call?
If you receive the "it is not allowed to use this dium">Service type from your telephone dium">Service" message when making an outgoing call, this means, that you have blocked outgoing calls. If you know the password, please dial #33*ABCD# to unblock outgoing calls. ABCD is the password.
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How does the "call dium">WAiting" dium">Service function?
There are three call dium">WAiting types:
• to continue the conversation without receiving the new call
• to accept the second call, interrupting the ongoing conversation
• to talk to the two callers in sequenceto continue the conversation without receiving the new call
dium">After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then dial 0
for rotary dial telephones: press shortly the turn off lever/bar and dial 0
In the event the person making the second call hears a signal, showing that the line is busy.
to accept the second call, interrupting the ongoing conversation
dium">After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then dial 1
for rotary dial telephones: press shortly the turn off lever/bar and dial 1
In the event the second call is connected, and the previous conversation is interrupted.
To talk to the two callers in sequence
dium">After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then dial 2
for rotary dial telephones: press shortly the turn off lever/bar and dial 0
To pass from one caller to the other, please press the "Flash" button and dial 2.
In the event of finishing the conversation with one of the subscribers, please press the "Flash" button, then press 1 and continue talking with both subscribers.