Search result
-
Can I top up my phone balance in roaming?
Yes, You can top up Your balance in roaming via Online payment, through terminals, depending on the country You are in.
-
Can I use the SMS messages provided by the price plan in the roaming zone?
No, you cannot use the SMS messages of the price plan in the roaming zone.
-
I WAnt to call just one person with a hidden caller ID, but not to other numbers.
To make a call with hidden caller ID to only one subscriber, You can activate ‘’Incognito’’ service by dialing *171# command, then before calling dial #31# before the number. The daily fee of the service is 25 AMD. The service can be used only if the balance is positive. The service remains active until it’s deactivated.
To deactivate it is necessary to dial the *110*070# command. After deactivating the service #31# will no longer be active. -
How can I transfer money to another subscriber?
"Balance Transfer" service code is *145*0xxxxxxxx*sum#. The price of each transfer is 3 AMD. You can transfer starting from 10 AMD. Transfer is possible for 5 times a day. The service is available not to all price plans.
-
I use Be Free/Smart price plan, how can I check the balance of inclusions?
You can check the balance and the expiry date for the provided inclusions for both prepaid and postpaid systems via *113# command.
-
How can I register Internet settings for phones with IOS system?
The internet settings for phones operating with IOS system can be registered manually only.
Simply follow these steps: Settings-> Cellular Data-> Cellular Data Network. In "Cellular Data" section you need to register the following data: Name- Team, APN- internet. You must save the registered parameters and restart Your phone. -
How can I get internet settings?
You can get the settings by dialing *151*2#, after receiving the 2nd SMS You must save them in the phone. Then You must restart Your phone.
If you WAnt to receive internet settings, please send “2” via SMS to 1212 number. You will receive 2 text messages: the second one must be saved. After saving it, please restart Your phone. Charging for the internet will be in accordance with the price plan, or the services activated. -
We use COMBO plan, but we don’t make use of mobile number. Will my phone be charged if we make a payment?
Yes, regardless of the fact whether you use the number or not, if the contract has not been terminated, package activation charges are performed.
-
The expiry date of COMBO package hasn't passed yet, but the landline internet is disconnected, why?
Monthly payments of the last contract weren’t fully made while changing the tariff plan, that is why it is disconnected. To activate it, you must make a payment to the 13****** code.
-
Can postpaid subscribers use the service?
The service available only for prepaid subscribers.