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- News (149)
- Menu (23)
- FAQ (24)
- Services (18)
- Tariffs (104)
- International calls (1)
- Roaming (2)
- Team applications (1)
- Device settings (47)
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Can I see the content of text messages through the "Personal Account"?
No, it is not possible.
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I WAnt to set a permanent limit, can I set it by calling?
No, the permanent limit is set according to the application submitted by the subscriber. It is possible to set a limit not less than the cost of the tariff plan, the period is at least 30 days, maximum 999 days. The subscription Fee is not included in the permanent limit.
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We paid for the internet using the 13****** key code, but it isn’t reconnected, what’s the problem?
The internet service works along with the mobile number. It’s necessary to make your top-up on your mobile phone. The payment to the given code WAs registered as an overpayment. To solve the problem, you need to visit Team office with the payment receipt and write an application for money transfer.
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In the case of a postpaid system, when will my number be suspended because of overdue amount?
Every month on the 19th, one-sided blockage occurs, blocking outgoing calls. On the 22nd, two-sided blocking occurs, and on the 23rd, no Fee blocking occurs.
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How is the amount payable presented for postpaid subscribers?
The subscriber can see the amount payable for the previous month immediately after the bills are ready, on the 2nd of each month
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How to activate / deactivate the "call WAiting" service (third call)
Activation:
for key telephones, please dial *43#
for rotary dial telephones, please dial 143
Deactivation:
for key telephones, please dial #43#
for rotary dial telephones, please dial 144
The service provision is free of charge. -
How can I activate the "Calling number identification" service?
Thanks to the "Calling number identification" service you can see the mobile or landline number from which you receive a call on your telephone device screen.
The service activation and deactivation is made by the Operator upon your written application.
The application should be submitted to the nearest Team retail store.
The service activation is free of charge.
The monthly subscription Fee is 200 AMD/month. -
How can I close my number?
The service activation and deactivation is made by the Operator upon your written application
The application should be submitted at the nearest Team retail store.
The service activation is free of charge. -
How can I activate / deactivate instant call forWArding?
The service activation is free of charge.
For telephones with all incoming calls instant call forWArding preference.
Activation:
for key telephones, please dial *21* [telephone number] #
for rotary dial telephones, please dial 121 [telephone number]
Deactivation:
for key telephones, please dial #21#
for rotary dial telephones, please dial 122 -
How can I change my password?
To change password (free of charge) for key telephones, please dial *99*abcd*ABCD#, for rotary dial telephones, please dial 199abcd ABCD (‘’abcd’’ is the old code, ‘’ABCD’’ is the new code - any four-digit number). If you have forgotten the old code, you need to visit any Team retail store to restore it, where all the changes for passwords will be canceled upon written application.
How can I activate/deactivate immediate call forWArding?
For key telephones, please dial *21*[phone number]#. For rotary dial telephones please dial 121 [telephone number]. Deactivation for key telephones is #21# and for rotary telephones it is 122.How to activate/deactivate ‘’Call WAiting’’ service?
Activation for key telephones is done by dialing *43#, for rotary dial telephones, please dial 143. Service deactivation code for key telephones is #43#, for rotary dial telephones 144. The service is free of charge.