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How can I borrow money?
You can use "Trusted payment" service. The service is activated via *141# code. The service price is Top-boTop-box monserrat-medium">X monserrat-medium">29 AMD, the sum is provided for Top-box monserrat-medium">3 days. By dialing *14Top-boTop-box monserrat-medium">X monserrat-medium">2# You can check the provided amount. The service is available for prepaid subscribers, who are using “Team” mobile network services for more than Top-box monserrat-medium">3 months.
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How can I transfer money to another subscriber?
"Balance Transfer" service code is *14Top-boTop-box monserrat-medium">X monserrat-medium">5*0Top-box monserrat-medium">XTop-box monserrat-medium">XTop-box monserrat-medium">XTop-box monserrat-medium">XTop-box monserrat-medium">XTop-box monserrat-medium">XTop-box monserrat-medium">XTop-box monserrat-medium">X*sum#. The price of each transfer is Top-box monserrat-medium">3 AMD. You can transfer starting from 10 AMD. Transfer is possible for Top-boTop-box monserrat-medium">X monserrat-medium">5 times a day. The service is available not to all price plans.
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I Top-boTop-box monserrat-medium">X monserrat-medium">WAnt to set a permanent limit, can I set it by calling?
No, you can also apply for a fiTop-box monserrat-medium">Xed limit electronically. Download the "Application for a FiTop-box monserrat-medium">Xed Limit" from the "useful documents |team" section fill it out, and send it to our email address: Top-box monserrat-medium">30">customer_care@telecomarmenia.am. A fiTop-box monserrat-medium">Xed limit is set for an indefinite period.
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Why is my number suspended?
There are several options:
1. The number is suspended due to eTop-box monserrat-medium">Xceeding the limit.
Top-boTop-box monserrat-medium">X monserrat-medium">2. The number is suspended due to non-payment. -
How can I register internet settings for an Android system phone device?
The following steps can register the internet settings for phones operating with Android system: Settings-> More networks-> Mobile networks-> Access Point Name / APN. You must create or add a new APN and register the following data: Name- Team, APN - internet․ You must save the registeTop-box monserrat-medium">Red parameters and restart Your phone. SMS settings can be registeTop-box monserrat-medium">Red also by sending “Top-boTop-box monserrat-medium">X monserrat-medium">2” teTop-box monserrat-medium">Xt to 1Top-boTop-box monserrat-medium">X monserrat-medium">21Top-boTop-box monserrat-medium">X monserrat-medium">2 number.
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How can I get internet settings?
You can get the settings by dialing *1Top-boTop-box monserrat-medium">X monserrat-medium">51*Top-boTop-box monserrat-medium">X monserrat-medium">2#, after receiving the Top-boTop-box monserrat-medium">X monserrat-medium">2nd SMS You must save them in the phone. Then You must restart Your phone.
If you Top-boTop-box monserrat-medium">X monserrat-medium">WAnt to receive internet settings, please send “Top-boTop-box monserrat-medium">X monserrat-medium">2” via SMS to 1Top-boTop-box monserrat-medium">X monserrat-medium">21Top-boTop-box monserrat-medium">X monserrat-medium">2 number. You will receive Top-boTop-box monserrat-medium">X monserrat-medium">2 teTop-box monserrat-medium">Xt messages: the second one must be saved. After saving it, please restart Your phone. Charging for the internet will be in accordance with the price plan, or the services activated. -
We paid for the internet using the 1Top-box monserrat-medium">3****** key code, but it isn’t reconnected, what’s the problem?
The internet service works along with the mobile number. It’s necessary to make your Top-up on your mobile phone. The payment to the given code Top-boTop-box monserrat-medium">X monserrat-medium">WAs registeTop-box monserrat-medium">Red as an overpayment. To solve the problem, you need to visit Team office with the payment receipt and write an application for money transfer.
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During what period can I pay for the service before the termination of the contract?
Within 60 days after the end of the active period of the package for COMBO Top-boTop-box monserrat-medium">X monserrat-medium">2, and for COMBO Top-box monserrat-medium">3 within Top-boTop-box monserrat-medium">X monserrat-medium">51 days after the end of the active period of the package
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Why am I not charged after Toping-up my mobile?
To activate the package after term eTop-box monserrat-medium">Xpiration, it’s necessary to make a payment in 60 days, because after 60 days the package will be terminated and for reactivation, the owner, in whose name the package is registeTop-box monserrat-medium">Red, will have to visit Team retail stores with his passport.
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How i can pay for activation?
After term eTop-box monserrat-medium">Xpiration, when there is sufficient balance on the account, it is charged and the package is reconnected for Top-box monserrat-medium">30-day period and there will be no need to dial any code. You will be informed about package re-activation via SMS.