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How can I get information about the balance of PLE service?
To get information about the balances of services, included in your price plan, you can dial *113# code․ To check the balance of your corporate account, dial the code *109#.
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Can I use the SMS messages provided by the price plan in the roaming zone?
No, you cannot use the SMS messages of the price plan in the roaming zone.
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How can I transfer money to another subscriber?
"Balance Transfer" service code is *145*0xxxxxxxx*sum#. The price of one transfer is 29 AMD. You can transfer starting from 10 AMD. Transfer is possible for 5 times a day. The service is available not to all price plans.
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I use Be Free/Smart price plan, how can I check the balance of inclusions?
You can check the balance and the expiry date for the provided inclusions for both prepaid and postpaid systems via *113# command.
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Can I activate a service through the "Personal Account"?
Yes, you can activate/deactivate services in the ‘’Services’’ section.
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Can I view my billing information separately or it is for the whole package?
Yes, you can view the billing information for one number.
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Is billing information provided by any payment?
No, it is free of charge.
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Can I see the content of text messages through the "Personal Account"?
No, it is not possible.
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How can I sign up for “Personal Account’’?
You can sign up for ‘’Personal Account’’ through www.telecomarmenia.am website or through ‘’My Team’’ application.
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May I decrease the set limit on my number?
Yes, based on the application, You can reduce the size of the fixed limit, but not less than the price of the price plan.