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- FAQ (41)
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- Device settings (47)
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- Roaming (2)
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Why am I not receiving SMS messages from banks?
It is necessary to apply to the relevant bank so that Your phone number is attached to Your bank card, after which You will receive messages about bank transactions.
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Why can’t I send SMS?
You need to register SMS center number in Your phone Settings in SMS section. The SMS center number is +374 91 000301. If You are using an iPhone, dial **5005*7672*+37491000301#, and save changes.
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I WAnt to call just one person with a hidden caller ID, but not to other numbers.
To make a call with hidden caller ID to only one subscriber, You can activate ‘’Incognito’’ service by dialing *171# command, then before calling dial #31# before the number. The daily fee of the service is 25 AMD. The service can be used only if the balance is positive. The service remains active until it’s deactivated.
To deactivate it is necessary to dial the *110*070# command. After deactivating the service #31# will no longer be active. -
I use "Let's talk" service, how can I check the expiration date?
You can check via *118# command.
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I use monthly internet service, how can I check the balance of MB?
You can check the data usage via *203# command in case of “Giga” service.
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How can I check the balance?
You can check their balance by dialing the *102# or via the “My Team” application.
You can see the expenses for the current month by typing the command *102# in the case of a postpaid system. -
Can I view my billing information separately or it is for the whole package?
Yes, you can view the billing information for one number.
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Can I see the content of text messages through the "Personal Account"?
No, it is not possible.
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May I decrease the Set limit on my number?
Yes, based on the application, you can reduce the contract limit by at least 500 AMD.
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I've Set a fixed limit on my number, but the bill has exceeded the limit, why?
In case of exhaustion of the subscriber's negative balance limit, the operator may not interrupt the session of the service provided at the moment (call, GPRS roaming), for the use of which the accrued amount is subject to collection.: