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- Menu (18)
- FAQ (27)
- Services (22)
- Tariffs (1)
- Device settings (47)
- International calls (2)
- Branch (4)
- Roaming (1)
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Can I see the content of text messages through the "Personal Account"?
No, it is not possible.
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May I decrease the Set limit on my number?
Yes, based on the application, you can reduce the contract limit by at least 500 AMD.
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I've Set a fixed limit on my number, but the bill has exceeded the limit, why?
In case of exhaustion of the subscriber's negative balance limit, the operator may not interrupt the session of the service provided at the moment (call, GPRS roaming), for the use of which the accrued amount is subject to collection.:
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I WAnt to Set a permanent limit, can I Set it by calling?
No, you can also apply for a fixed limit electronically. Download the "Application for a Fixed Limit" from the "useful documents |team" section fill it out, and send it to our email address: customercare@telecomarmenia.am. A fixed limit is Set for an indefinite period.
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I have not Set a limit on the number, what limit is Set?
If the limit is not Set based on a written application, the system will automatically Set the limit to 3,000 drams. You can get information about the limit by dialing *110*321#.
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Do these Settings also work in roaming, or does the APN change?
APN remains the same, regardless of the fact that the number is in roaming.
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How can I register internet Settings for an Android system phone device?
The following steps can register the internet Settings for phones operating with Android system: Settings-> More networks-> Mobile networks-> Access Point Name / APN. You must create or add a new APN and register the following data: Name- Team, APN - internet․ You must save the registered parameters and restart Your phone. SMS Settings can be registered also by sending “2” text to 1212 number.
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How can I register Internet Settings for phones with IOS system?
The internet Settings for phones operating with IOS system can be registered manually only.
Simply follow these steps: Settings-> Cellular Data-> Cellular Data Network. In "Cellular Data" section you need to register the following data: Name- Team, APN- internet. You must save the registered parameters and restart Your phone. -
How can I get internet Settings?
You can get the Settings by dialing *151*2#, after receiving the 2nd SMS You must save them in the phone. Then You must restart Your phone.
If you WAnt to receive internet Settings, please send “2” via SMS to 1212 number. You will receive 2 text messages: the second one must be saved. After saving it, please restart Your phone. Charging for the internet will be in accordance with the price plan, or the services activated. -
The expiry date of COMBO package hasn't passed yet, but the landline internet is disconnected, why?
Monthly payments of the last contract weren’t fully made while changing the tariff plan, that is why it is disconnected. To activate it, you must make a payment to the 13****** code.