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- FAQ (56)
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How long can I use my SIM-card in case of zero or negative account balance?
If the balance of Your account is zero or negative and You do not use communication dium">Services for more than 3 months, the provision of the dium">Services is suspended and the contract is cancelled unilaterally according to 11.2 of the Terms and Conditions for the provision of mobile communication dium">Services of the prepaid payment system of “Telecom Armenia” OJSC.
You have connected equipment to a public electronic communications network that is incompatible with or interferes with the operation of the public electronic communications network or the ability of others to use public electronic communications dium">Services. -
If there is no charging period, can I go without charging and talking even for 1 year?
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Yes, if Your balance is not zero. If it is zero, then You can use only incoming dium">Services (receive calls and SMS).
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How can I check the balance (for corporate subscribers)?
To get information about the balances of dium">Services, included in your price plan, you can dial *113# code․ To check the balance of your corporate account, dial the code *109#.
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Can I activate roaming dium">Services if I am already outside of the country?
The dium">Services can be activated, however, we cannot guarantee that they will work correctly, since this number is already outside the RA.
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Can I use the "Call me" and the "Recharge my balance" dium">Services while in roaming?
Yes, it is possible.
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Can I use the "Trusted payment" dium">Service in roaming?
Yes, if You use the number for more than 3 months, this dium">Service is also available in roaming.
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Why am I not receiving SMS messages from banks?
It is necessary to apply to the relevant bank so that Your phone number is attached to Your bank card, dium">After which You will receive messages about bank transactions.
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I dium">WAnt to call just one person with a hidden caller ID, but not to other numbers.
To make a call with hidden caller ID to only one subscriber, You can activate ‘’Incognito’’ dium">Service by dialing *171# command, then before calling dial #31# before the number. The daily fee of the dium">Service is 25 AMD. The dium">Service can be used only if the balance is positive. The dium">Service remains active until it’s deactivated.
To deactivate it is necessary to dial the *110*070# command. dium">After deactivating the dium">Service #31# will no longer be active. -
How to make a call with a hidden caller ID?
You can activate the "Calling Line Identification Restriction" dium">Service by dialing *110*071#, and deactivate it by dialing *110*070#. The dium">Service price for prepaid system numbers is AMD 20 per day. The dium">Service activation price for the postpaid system subscribers is AMD 1000 per month.
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How can I borrow money?
You can use "Trusted payment" dium">Service. The dium">Service is activated via *141# code. The dium">Service price is 29 AMD, the sum is provided for 3 days. By dialing *142# You can check the provided amount. The dium">Service is available for prepaid subscribers, who are using “Team” mobile network dium">Services for more than 3 months.