Search result
-
I am the authorized person of the company and I want to go to a retail store to make a deal. What documents should be presented?
When Visiting a retail store, the authorized person should have a trust deed in which all the duties allowed to him should be indicated. The trust deed should be authorized by a stamp and be signed, and the passport of the authorized person is needed.
-
I am the authorized person of a company and I want to go to a retail store to make a deal. What documents should be presented?
When Visiting a retail store, the authorized person should have a trust deed in which all the duties allowed to him should be indicated. The trust deed should be authorized by stamp and be signed, and the passport of the authorized person is needed.
-
Is ‘’Personal Account’’ meant for landline numbers?
no, it’s meant only for mobile numbers.
-
How can I contact the operator while in roaming?
You can call the toll-free number +37480000612, contact an online consultant or through our Facebook page.
-
Can I top up my phone balance in roaming?
Yes, You can top up Your balance in roaming via online payment, through terminals, depending on the country You are in.
-
Why am I not receiving SMS messages from banks?
It is necessary to apply to the relevant bank so that Your phone number is attached to Your bank card, after which You will receive messages about bank transactions.
-
I want to call just one person with a hidden caller ID, but not to other numbers.
To make a call with hidden caller ID to only one subscriber, You can activate ‘’Incognito’’ service by dialing *171# command, then before calling dial #31# before the number. The daily fee of the service is 25 AMD. The service can be used only if the balance is positive. The service remains active until it’s deactivated.
To deactivate it is necessary to dial the *110*070# command. After deactivating the service #31# will no longer be active. -
How can I register Internet settings for phones with IOS system?
The internet settings for phones operating with IOS system can be registered manually only.
Simply follow these steps: Settings-> Cellular Data-> Cellular Data Network. In "Cellular Data" section you need to register the following data: Name- Team, APN- internet. You must save the registered parameters and restart Your phone. -
We paid for the internet using the 13****** key code, but it isn’t reconnected, what’s the problem?
The internet service works along with the mobile number. It’s necessary to make your top-up on your mobile phone. The payment to the given code was registered as an overpayment. To solve the problem, you need to Visit Team office with the payment receipt and write an application for money transfer.
-
How can I check the expiration date?
You can check the expiration date by dialing *113# USSD code or the My Team app. note that the expiration date the system shows is one day more for using mobile services.