Search result
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Can I terminate the contract online?
You can initiate the contract termination process online if it WAs originally concluded online. Learn more here: https://www.telecomarmenia.am/en/termination-application
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How to check the balance of "3GB" and "40GB" postpaid internet packages?
To check the balance and the expiry date of «3GB» package , dial *217# . To check the balance and the expiry date of «40GB» package , dial *220# .
Important! If You activate this internet package, but have not used it, You will not be able to check the balance, until You have used some of the volume. -
Can the granted status of Team Bonus be changed?
Status of the subscribers will be reviewed once each 180 days based on the number of the accumulated points for that period. On the 181st day the system will check/review the current status of the user based on the total number of the accumulated points for the last 180 days.
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I use "Let's talk" service, how can I check the expiration date?
You can check via *118# command.
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I use Be Free/Smart price plan, how can I check the balance of inclusions?
You can check the balance and the expiry date for the provided inclusions for both prepaid and postpaid systems via *113# command.
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I use monthly internet service, how can I check the balance of MB?
You can check the data usage via *203# command in case of “Giga” service.
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May I decrease the set limit on my number?
Yes, based on the application, you can reduce the contract limit by at least 500 AMD.
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I WAnt to set a permanent limit, can I set it by calling?
No, you can also apply for a fixed limit electronically. Download the "Application for a Fixed Limit" from the "useful documents |team" section fill it out, and send it to our email address: customer_care@telecomarmenia.am. A fixed limit is set for an indefinite period.
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I have not set a limit on the number, what limit is set?
If the limit is not set based on a written application, the system will automatically set the limit to 3,000 drams. You can get information about the limit by dialing *110*321#.
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How can I register internet settings for an Android system phone device?
The following steps can register the internet settings for phones operating with Android system: Settings-> More networks-> Mobile networks-> Access Point Name / APN. You must create or add a new APN and register the following data: Name- Team, APN - internet․ You must save the registered parameters and restart Your phone. SMS settings can be registered also by sending “2” text to 1212 number.
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