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Procedure for online termination of a mobile service agreement
Subscribers who signed contracts online can terminate them in the same manner. To terminate a contract, the subscriber must: Download and complete the approved contract termination form; Sign the printed form and prepare a scanned copy; Attach to the form: a scanned copy of the passport (the page with personal information and photo) or a scanned copy of the ID card (both sides); a photo (selfie) of the subscriber holding their passport or ID card for identification purposes; an appl
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About eSIM card
eSIM description An eSIM card (embedded SIM) is a standard virtual SIM card that allows you to activate your mobile operator's tariff package without the need to use a physical SIM card, if your phone or equipment supports eSIM technology. The list of equipment supporting eSIM technology can be found in the table below. To activate the eSIM card, you need to scan the QR code provided when you purchase the eSIM. After scanning the provided QR code, you will be able to use the phone's mobile ser
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Executive Director
Hayk Yesayan Hayk Yesayan is the Director General and Co-founder of Team Telecom Armenia. He has been working in the telecommunications sector for over 20 years. He is a shareholder of Team and Team Holding companies, as well as the Chairman of the Board of Directors of Team Pay. Since the beginning of the 2000s, Yesayan has founded and managed in Armenia the most successful and innovative companies of the region in the sectors of technology and telecommunications, such as Team Group of Comp
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Board members
Hayk Yesayan Hayk Yesayan is the Director General and Co-founder of Team Telecom Armenia. He has been working in the telecommunications sector for over 20 years. He is a shareholder of Team and Team Holding companies, as well as the Chairman of the Board of Directors of Team Pay. Since the beginning of the 2000s, Yesayan has founded and managed in Armenia the most successful and innovative companies of the region in the sectors of technology and telecommunications, such as Team Group of Comp
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Board members
Alexandr Yesayan Alexandr Yesayan is the Co-Founder of Team Telecom Armenia, as well as the Chairman of the Board of Directors. He has more than 20 years of experience in the field of telecommunications. Yesayan is a businessman, entrepreneur, investor and philanthropist. He WAs born in the city of Yerevan, in the family of engineers. After graduating from the Academy of Financial Management, he continued his studies at Stanford University's Graduate School of Business. For about ten year
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Inspection
Vahan Manukyan Vahan Manukyan is an experienced financier and auditor with FCCA, CIA, and CISA qualifications. After graduating with honors from the Armenian State University of Economics, Department of Management, he built his professional career in audit, internal control, and financial management. He began his professional path at KPMG Armenia, later headed the internal audit at Ucom, and afterWArds, worked as a technical accounting manager at Acilon Con
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What smartphones support eSIM?
The list below is constantly expanding as new eSIM-compatible devices hit the market. As of October 2025, the following devices are compatible with eSIM: APPLE* iPhone 17 iPhone 17 Air iPhone 17 Pro iPhone 17 Pro Max iPhone 16 iPhone 16e iPhone 16 Plus iPhone 16 Pro iPhone 16 Pro Max iPhone 15 iPhone 15 Plus iPhone 15 Pro iPhone 15 Pro Max iPhone 14 iPhone 14 Plus iPhone 14 Pro iPhone 14 Pro Max iPhone 13 iPhone 13 Mini iPhone 13 Pro iPhone 13 Pro Max iPhone 12 iPhone
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About eSIM service
eSIM, or embedded SIM, is a global technology for remotely configuring a mobile device's SIM card. Many of the latest smartphones support the eSIM feature. An eSIM is a small electronic chip integrated into your phone or device that performs the same function as small plastic SIM cards. You can store multiple operator profiles and switch between them remotely, while also using a physical SIM. Benefits include easy setup, remote activation, dual SIM use, standalone device functionality. Various
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Before Leaving abroad, please check your Roaming settings
Roaming activation terms: Please check Roaming availability in the country you are going to visit in the list of Team roaming partners. Please get acquainted with Team Basic Roaming Tariffs Attention to subscribers leaving for Turkey. Before leaving, please get acquainted with Turkey law provisions regarding Roaming. In foreign country Upon arrival, just switch on the phone and it will automatically register in one of the available networks. The network name of local operator
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Corporate Ethics and Compliance
"Telecom Armenia" OJSC values open, honest and transparent business relations and mutual trust with everyone: customers, employees, partners. In order to ensure the preservation of this culture, the highest international standards of corporate ethics and compliance have been implemented in the Company. These are summarized in a series of ethical guidelines that clearly describe the criterions and expectations of our activities. We believe that in today's highly competitive market, the Company c
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