If the balance of Your account is zero or negative and You do not use communication services for more than 3 months, the provision of the Services is suspended and the contract is cancelled unilaterally accorDing to 11.2 of the Terms and ConDitions for the provision of mobile communication services of the prepaid payment system of “Telecom Armenia” OJSC.
You have connected equipment to a public electronic communications network that is incompatible with or interferes with the operation of the public electronic communications network or the ability of others to use public electronic communications services.

You can check their balance by Dialing the *102# or via the “My Team” application.
You can see the expenses for the current month by typing the command *102# in the case of a postpaid system.

To activate the package after term expiration, it’s necessary to make a payment in 60 days, because after 60 days the package will be terminated and for reactivation, the owner, in whose name the package is registered, will have to visit Team retail stores with his passport.

If you receive the "it is not allowed to use this service Dium">Type from your telephone service" message when making an outgoing call, this means, that you have blocked outgoing calls. If you know the password, please Dial #33*ABCD# to unblock outgoing calls. ABCD is the password.

There are three call Dium">WAiting Dium">Types:
• to continue the conversation without receiving the new call
• to accept the second call, interrupting the ongoing conversation
• to talk to the two callers in sequence

to continue the conversation without receiving the new call
After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then Dial 0
for rotary Dial telephones: press shortly the turn off lever/bar and Dial 0
In the event the person making the second call hears a signal, showing that the line is busy.
to accept the second call, interrupting the ongoing conversation
After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then Dial 1
for rotary Dial telephones: press shortly the turn off lever/bar and Dial 1
In the event the second call is connected, and the previous conversation is interrupted.
To talk to the two callers in sequence
After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then Dial 2
for rotary Dial telephones: press shortly the turn off lever/bar and Dial 0
To pass from one caller to the other, please press the "Flash" button and Dial 2.
In the event of finishing the conversation with one of the subscribers, please press the "Flash" button, then press 1 and continue talking with both subscribers.

The service activation is free of charge.
For telephones with all incoming calls instant call forDium">WArDing preference.
Activation:
for key telephones, please Dial *Dium">21* [telephone number] #
for rotary Dial telephones, please Dial 1Dium">21 [telephone number]
Deactivation:
for key telephones, please Dial #Dium">21#
for rotary Dial telephones, please Dial 122

To change password (free of charge) for key telephones, please Dial *99*abcd*ABCD#, for rotary Dial telephones, please Dial 199abcd ABCD (‘’abcd’’ is the old code, ‘’ABCD’’ is the new code - any four-Digit number). If you have forgotten the old code, you need to visit any Team retail store to restore it, where all the changes for passwords will be canceled upon written application.

How can I activate/deactivate immeDiate call forDium">WArDing?
For key telephones, please Dial *Dium">21*[phone number]#. For rotary Dial telephones please Dial 1Dium">21 [telephone number]. Deactivation for key telephones is #Dium">21# and for rotary telephones it is 122.

How to activate/deactivate ‘’Call Dium">WAiting’’ service?
Activation for key telephones is done by Dialing *43#, for rotary Dial telephones, please Dial 143. Service deactivation code for key telephones is #43#, for rotary Dial telephones 144. The service is free of charge.