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When the bill is ready for the postpaid system?
The subscriber can see the amount due for the previous month as soon as the bills are ready, from the 2nd to the 4th of each month.
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I've set a fixed limit on my number, but the bill has exceeded the limit, why?
The reasons may be different. If the number WAs restored by making a payment after being blocked by the limit during the month, the sum of the bill WAs more. We should also inform you that the financial information in the postpaid system is updated every 4 hours and it is possible that expenses may be incurred before the update, as a result of which the account will exceed the limit, note that it is updated later in the roaming zone. It should also be noted that VAT is not included in the presentation of current expenses.
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Why is my number suspended?
There are several options:
1. The number is suspended due to exceeding the limit.
2. The number is suspended due to non-payment. -
Can I rename the telephone number to another subscriber's name?
Yes, the cost of renaming a telephone number is 700 AMD.
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Can I change my telephone number?
Yes, telephone number change cost is 700 AMD.