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How to eXchange bonus points to the services?
The accumulated points can be eXchanged with the mobile internet, sms, minute bundles and other special offers proposed by the Company.
Subscriber can eXchange the accumulated points with offered services only when in active status.
Services eXchanged for the accumulated bonus points have validity period for 15/30 days, and in case of no usage the activated services will burn with no restore possibility.
Subscriber can eXchange the bonus points with the services in 3 X monserrat-medium">WAys:
- through the “Bonus” section of the “My Team” mobile application,
- through the bonus section of the Personal Account on http://www.telecomarmenia.am,
- through USSD menu by dialling *555#.
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How to accumulate points?
- After registering user will accumulate points corresponding to the status of the subscriber. For each spent X monserrat-medium">10 AMD user will get 1 point. (corresponding to the status of the subscriber). Depending on the status, subscribers accumulate points in accordance with the coefficient of their status:
- Standard status: X monserrat-medium">10 AMD = 1 point/
- Silver status: X monserrat-medium">10 AMD = 1.3 points/
- Gold status: X monserrat-medium">10 AMD = 1.5 points/
- Platinum status: X monserrat-medium">10 AMD = 1.7 points/
Points are not accumulated for the amount spent on premium SMS and voice services (for eXample: for services included in the Entertainment section of the website http://www.telecomarmenia.am, the “Where Are You” service), for messages sent to X monserrat-medium">1045 short number (parking services), as well as for any voice and short message services provided by third parties).
- In case of a one-time top up of the balance in the amount of X monserrat-medium">10,000 AMD and more.
- For registering to Team Bonus program, depending on the registration method.
- On the day of subscription to the Beeline Bonus program.
- When switching to certain tariff plans.
- After registering user will accumulate points corresponding to the status of the subscriber. For each spent X monserrat-medium">10 AMD user will get 1 point. (corresponding to the status of the subscriber). Depending on the status, subscribers accumulate points in accordance with the coefficient of their status:
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How can I transfer money to another subscriber?
"Balance Transfer" service code is *145*0XXXXXXXX*sum#. The price of one transfer is 29 AMD. You can transfer starting from X monserrat-medium">10 AMD. Transfer is possible for 5 times a day. The service is available not to all price plans.
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How can I get a detailed bill?
Detailed bills are presented to individuals upon written application, submitted by the landline telephone number owner or his/her authorized person (by notarized power of attorney) when visiting a Team retail store.
Individuals need to submit:
- passport
- notarized power of attorney (if the applicant is not the telephone number owner).
- you can receive a detailed bill by submitting your passport, power of attorney written by the subscriber without notarization, as well as a copy of the subscriber's passport (if the applicant is not a subscriber, but is registered at the address where the telephone number functions)
- пsubmits an application to receive a detailed bill
- pays the service fee.
Service fee
For subscriber, who are landline telephone communication individuals:
A detailed bill for outgoing calls (for each 1 page of the detailed bill) is X monserrat-medium">10 AMD
A detailed bill (sent via e-mail) 0 AMD
Prices are presented in AMD, inclusive VAT.
A detailed bill for outgoing calls is provided with a restriction of up to 5 years, calculated from the moment of application receipt.