Number Restoration

Number restoration for postpaid system subscribers

Subscribers of postpaid system can restore telephone number, which is switched off because of debts, free of charge during the 3 months after dissolution of contract, as well as if cell phone number is not given to a new owner.

Restoration procedure1 is implemented after debit debt payment, including accounts with non-expired periods of payments (if there is debit debt on restoration implementation, it is necessary to pay debts in Team's sales and service centre in cash).
Procedure realizes number restoration possibility:

  • To previous number and previous SIM;
  • Restoration to previous number but with new SIM, if SIM is lost (Subscriber makes payments for SIM replacement).

For physical as well as for legal bodies, number restoration is implemented on the basis of written application with visitation of cell phone number Subscriber or attorney-in-fact of owner (with a letter of attorney, certified by notary) in Team's sales and service centre2.

Procedure envisages restoration of the tariff plan, which subscriber had before contract termination. 

2 Detailed information about number restoration conditions, as well as procedure order and duration is provided in Beeline Customer Care Office.