Search result
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Is there a validation period for the accumulated bonus points?
Yes, all the points accumulated in 1 year will have the same valiDity period. That is in case user registered in 2019 and starts to accumulate points, the accumulated point will be valid until 31.12.2020, points accumulated in 2020 will be valid until 31.12.2021.
In case of no usage of the current bonus points, during the valiDity period, all the accumulated points will be zeroed on the 31st of December of the next year. The nullification of the accumulated points is performed on yearly basis both for prepaid and postpaid users. Before nullifying the accumulated points users will get Dium">WArning notification sms 20 days in advance. In the personal account page user can see the accumulated points and its valiDity period. In case the user is subscribed to Beeline Bonus program for two or more years, then s/he will have two valiDity periods for the accumulated points:
- the previous year accumulated points and the current year accumulated points.
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How may I deactivate SMS ads notifications?
You can opt out of commercial SMS messages by Dialing *110*454# . You will stop receiving commercial SMS messages within 3 working days after typing the deactivation instructions.
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Why am I not charged after toping-up my mobile?
To activate the package after term expiration, it’s necessary to make a payment in 60 days, because after 60 days the package will be terminated and for reactivation, the owner, in whose name the package is registered, will have to visit Team retail stores with his passport.
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Why can't I make an outgoing call?
If you receive the "it is not allowed to use this service Dium">Type from your telephone service" message when making an outgoing call, this means, that you have blocked outgoing calls. If you know the password, please Dial #33*ABCD# to unblock outgoing calls. ABCD is the password.
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How does the "call Dium">WAiting" service function?
There are three call Dium">WAiting Dium">Types:
• to continue the conversation without receiving the new call
• to accept the second call, interrupting the ongoing conversation
• to talk to the two callers in sequenceto continue the conversation without receiving the new call
After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then Dial 0
for rotary Dial telephones: press shortly the turn off lever/bar and Dial 0
In the event the person making the second call hears a signal, showing that the line is busy.
to accept the second call, interrupting the ongoing conversation
After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then Dial 1
for rotary Dial telephones: press shortly the turn off lever/bar and Dial 1
In the event the second call is connected, and the previous conversation is interrupted.
To talk to the two callers in sequence
After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then Dial 2
for rotary Dial telephones: press shortly the turn off lever/bar and Dial 0
To pass from one caller to the other, please press the "Flash" button and Dial 2.
In the event of finishing the conversation with one of the subscribers, please press the "Flash" button, then press 1 and continue talking with both subscribers.