Search result
- News (146)
- FAQ (43)
- Services (33)
- Tariffs (15)
- Device settings (47)
- International calls (2)
- Roaming (2)
- team.search.module_branch.label (3)
-
How i can pay for activation?
After term expiration, when there is sufficient balance on the account, it is charged and the package is reconnected for 30-day period and there will be no need to dial any code. You will be informed about package re-activation via SMS.
-
Can I use the service while outside of Armenia?
It is possible to get "Trusted payment" both in Armenia and in roaming.
-
Why can't I use the service?
Next time "Trusted payment" can be received 2 days after the charge of the previously received amount. You can use the service again, when the previous received amount has been charged from the balance. The service is available to prepaid system subscribers, who have been using "Team" mobile network services for more than 3 months.
-
How the amount will the charged if there is no sufficient amount on the balance?
The period of the transferred amount is 3 days, after which "Trusted Payment" amount will be charged automatically, even if there is no corresponding amount on the account.
-
How is the amount payable presented for postpaid subscribers?
The subscriber can see the amount payable for the previous month immediately after the bills are ready, on the 2nd of each month
-
How does the "call WAiting" service function?
There are three call WAiting types:
• to continue the conversation without receiving the new call
• to accept the second call, interrupting the ongoing conversation
• to talk to the two callers in sequenceto continue the conversation without receiving the new call
After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then dial 0
for rotary dial telephones: press shortly the turn off lever/bar and dial 0
In the event the person making the second call hears a signal, showing that the line is busy.
to accept the second call, interrupting the ongoing conversation
After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then dial 1
for rotary dial telephones: press shortly the turn off lever/bar and dial 1
In the event the second call is connected, and the previous conversation is interrupted.
To talk to the two callers in sequence
After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then dial 2
for rotary dial telephones: press shortly the turn off lever/bar and dial 0
To pass from one caller to the other, please press the "Flash" button and dial 2.
In the event of finishing the conversation with one of the subscribers, please press the "Flash" button, then press 1 and continue talking with both subscribers. -
How can I activate the "Calling number identification" service?
Thanks to the "Calling number identification" service you can see the mobile or landline number from which you receive a call on your telephone device screen.
The service activation and deactivation is made by the Operator upon your written application.
The application should be submitted to the nearest Team retail store.
The service activation is free of charge.
The monthly subscription fee is 200 AMD/month. -
What do the blocking numbers for directions mean?
You can choose the directions you WAnt to block for calling. Here are 6 available options.
- 01-blocks international outgoing calls (00) and value added services (090)
- 02-blocks international outgoing calls to Georgia, to Commonwealth of Independent States (CIS), Baltic States, blocks calls to value added services (090) and outgoing calls made by ‘’Armenians’ world’’ service (*88*,88)
- 03-blocks international outgoing calls, outgoing calls to Georgia, to Commonwealth of Independent States (CIS), Baltic States, and outgoing calls made by ‘’Armenians’ World’’ service (*88*,88), other fixed (01, 02, 03, 060, 047), and mobile networks of RA and Nagorno-Karabakh (Vivacell Orange, K-Telecom), ‘’Dial-up Internet Beeline’’ (8888), blocks outgoing calls with value added services (090)
- 04- blocks international outgoing calls, calls to Commonwealth of Independent States (CIS), blocks value added services (090) and outgoing calls made by ‘’Hayeri ashkharh’’ service (88,88), blocks other fixed and mobile networks of RA and Nagorno-Karabakh, ‘’Dial-up Internet Beeline’’ (8888) and outgoing calls with value added services (090).
- 05-blocks outgoing calls in general excluding calls made to special numbers
- 06-lets the fixed line subscribers, (except for ones of Gyumri, Stepanavan and Akhuryan cities, Vayk, Goris village subscribers and CDMA subscribers), make calls to fixed networks of RA and Nagorno-Karabakh (010, 011, 02, 03, 047, 060xx) and blocks outgoing calls to other directions (outgoing international calls (00, *88*, 88), blocks outgoing calls to mobile networks of RA and Nagorno-Karabakh, ‘’Dial-up Internet Beeline’’ (8888) and calls to value added services (090).
-
How can I terminate landline service contract?
To cancel the contract, the person after whom the landline service contract WAs formed, should visit Beeline retail store along with his passport. After making required payments, the contract for the service provision will be canceled.
-
Will the service get activated automatically after suspension period?
Yes, the service gets automatically activated after expiration of suspension period and subscription fee is charged on your balance, starting from the day of reactivation.