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- FAQ (25)
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- Device settings (47)
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How does the "call WAiting" service function?
There are three call WAiting types:
• to continue the conversation without receiving the new call
• to accept the second call, interrupting the ongoing conversation
• to talk to the two callers in sequenceto continue the conversation without receiving the new call
After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then dial 0
for rotary dial telephones: press shortly the turn off lever/bar and dial 0
In the event the person making the second call hears a signal, showing that the line is busy.
to accept the second call, interrupting the ongoing conversation
After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then dial 1
for rotary dial telephones: press shortly the turn off lever/bar and dial 1
In the event the second call is connected, and the previous conversation is interrupted.
To talk to the two callers in sequence
After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then dial 2
for rotary dial telephones: press shortly the turn off lever/bar and dial 0
To pass from one caller to the other, please press the "Flash" button and dial 2.
In the event of finishing the conversation with one of the subscribers, please press the "Flash" button, then press 1 and continue talking with both subscribers. -
How can I terminate landline service contract?
To cancel the contract, the person after whom the landline service contract WAs formed, should visit Beeline retail store along with his passport. After making required payments, the contract for the service provision will be canceled.
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Will the service get activated automatically after suspension period?
Yes, the service gets automatically activated after expiration of suspension period and subscription fee is charged on your balance, starting from the day of reactivation.
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How can I get information concerning my debt?
Call to number 115 in Yerevan: Please dial 115 short number, and enter your six-digit telephone number following the instructions of the answering machine, after which the information on your debt amount will be presented to you via voice message.
Call to number 115 in regions of Armenia: Please dial 115 short number, and enter your eight-digit telephone number following the instructions of the answering machine, i.e. the regional code + the telephone number, without dialing 0, after which the information on your debt amount will be presented to you via voice message.
The information concerning your debt is presented in 3 languages - Armenian, Russian, and English.
Calls to 115 short number from a landline telephone number are free of charge.
The service is provided free of charge when calling from Team mobile telephone numbers.
The subscribers can receive information concerning their debt amount for landline telephone communication services for the previous month as of the 3-rd day of each month. -
How can I get my monthly billing information if I disagree with the bill presented for the previous month?
You can get detailed information in any Team retail store. A detailed bill can be received only by the person, in whose name the telephone line is registered, after presenting an ID card.