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- FAQ (31)
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- Team applications (2)
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I Dium">WAnt to call just one person with a hidden caller ID, but not to other numbers.
To make a call with hidden caller ID to only one subscriber, You can activate ‘’Incognito’’ service by Dialing *171# command, then before calling Dial #31# before the number. The daily fee of the service is 25 AMD. The service can be used only if the balance is positive. The service remains active until it’s deactivated.
To deactivate it is necessary to Dial the *110*070# command. After deactivating the service #31# will no longer be active. -
How to make a call with a hidden caller ID?
You can activate the "Calling Line Identification Restriction" service by Dialing *110*071#, and deactivate it by Dialing *110*070#. The service price for prepaid system numbers is AMD 20 per day. The service activation price for the postpaid system subscribers is AMD 1000 per month.
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How can I transfer money to another subscriber?
"Balance Transfer" service code is *145*0xxxxxxxx*sum#. The price of one transfer is 29 AMD. You can transfer starting from 10 AMD. Transfer is possible for 5 times a day. The service is available not to all price plans.
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I Dium">WAnt to set a permanent limit, can I set it by calling?
No, the permanent limit is set accorDing to the application submitted by the subscriber. It is possible to set a limit not less than the cost of the tariff plan, the period is at least 30 days, maximum 999 days. The subscription fee is not included in the permanent limit.
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Do these settings also work in roaming, or does the APN change?
APN remains the same, regardless of the fact that the number is in roaming.
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How can I block the service with a code? I do not Dium">WAnt this service be available for my phone number.
The service cannot be blocked by any code. To block it, You can contact the call center or visit the Team office.
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I paid an excess amount, what will happen to that amount?
In case of a postpaid system, the excess amount remains on the account, as an overpayment, until the next month’s bill is submitted.
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In the case of a postpaid system, when will my number be suspended because of overdue amount?
Every month on the 19th, one-sided blockage occurs, blocking outgoing calls. On the 22nd, two-sided blocking occurs, and on the 23rd, no fee blocking occurs.
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Why can't I make an outgoing call?
If you receive the "it is not allowed to use this service type from your telephone service" message when making an outgoing call, this means, that you have blocked outgoing calls. If you know the password, please Dial #33*ABCD# to unblock outgoing calls. ABCD is the password.
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How does the "call Dium">WAiting" service function?
There are three call Dium">WAiting types:
• to continue the conversation without receiving the new call
• to accept the second call, interrupting the ongoing conversation
• to talk to the two callers in sequenceto continue the conversation without receiving the new call
After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then Dial 0
for rotary Dial telephones: press shortly the turn off lever/bar and Dial 0
In the event the person making the second call hears a signal, showing that the line is busy.
to accept the second call, interrupting the ongoing conversation
After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then Dial 1
for rotary Dial telephones: press shortly the turn off lever/bar and Dial 1
In the event the second call is connected, and the previous conversation is interrupted.
To talk to the two callers in sequence
After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then Dial 2
for rotary Dial telephones: press shortly the turn off lever/bar and Dial 0
To pass from one caller to the other, please press the "Flash" button and Dial 2.
In the event of finishing the conversation with one of the subscribers, please press the "Flash" button, then press 1 and continue talking with both subscribers.