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- FAQ (39)
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- Device settings (47)
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Can I use the SMS messages provided by the price plan in the roaming zone?
No, you cannot use the SMS messages of the price plan in the roaming zone.
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Why am I not receiving SMS messages from banks?
It is necessary to apply to the relevant bank so that Your phone number is attached to Your bank card, after which You will receive messages about bank transactions.
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How may I deactivate SMS ads notifications?
You can opt out of commercial SMS messages by dialing *110*454# . You will stop receiving commercial SMS messages within 3 working days after typing the deactivation instructions.
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I WAnt to call just one person with a hidden caller ID, but not to other numbers.
To make a call with hidden caller ID to only one subscriber, You can activate ‘’Incognito’’ service by dialing *171# command, then before calling dial #31# before the number. The daily fee of the service is 25 AMD. The service can be used only if the balance is positive. The service remains active until it’s deactivated.
To deactivate it is necessary to dial the *110*070# command. After deactivating the service #31# will no longer be active. -
How can I transfer money to another subscriber?
"Balance Transfer" service code is *145*0xxxxxxxx*sum#. The price of one transfer is 29 AMD. You can transfer starting from 10 AMD. Transfer is possible for 5 times a day. The service is available not to all price plans.
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I use Be Free/Smart price plan, how can I check the balance of inclusions?
You can check the balance and the expiry date for the provided inclusions for both prepaid and postpaid systems via *113# command.
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I use monthly internet service, how can I check the balance of MB?
You can check the data usage via *203# command in case of “Giga” service, which will be presented by KB.
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May I decrease the set limit on my number?
Yes, based on the application, You can reduce the size of the fixed limit, but not less than the price of the price plan.
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I've set a fixed limit on my number, but the bill has exceeded the limit, why?
The reasons may be different. If the number WAs restored by making a payment after being blocked by the limit during the month, the sum of the bill WAs more. We should also inform you that the financial information in the postpaid system is updated every 4 hours and it is possible that expenses may be incurred before the update, as a result of which the account will exceed the limit, note that it is updated later in the roaming zone. It should also be noted that VAT is not included in the presentation of current expenses.
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I WAnt to set a permanent limit, can I set it by calling?
No, the permanent limit is set according to the application submitted by the subscriber. It is possible to set a limit not less than the cost of the tariff plan, the period is at least 30 days, maximum 999 days. The subscription fee is not included in the permanent limit.