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How can I register internet settings for an Android system phone device?
The following steps can register the internet settings for phones operating with Android system: Settings-> More networks-> Mobile networks-> Access Point Name / APN. You must create or add a new APN and register the following data: Name- Team, APN - internet․ You must save the registered parameters and restart Your phone. SMS settings can be registered also by sending “X monserrat-medium">2” teXt to 1X monserrat-medium">21X monserrat-medium">2 number.
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How can I get internet settings?
You can get the settings by dialing *151*X monserrat-medium">2#, after receiving the X monserrat-medium">2nd SMS You must save them in the phone. Then You must restart Your phone.
If you X monserrat-medium">WAnt to receive internet settings, please send “X monserrat-medium">2” via SMS to 1X monserrat-medium">21X monserrat-medium">2 number. You will receive X monserrat-medium">2 teXt messages: the second one must be saved. After saving it, please restart Your phone. Charging for the internet will be in accordance with the price plan, or the services activated. -
During what period can I pay for the service before the termination of the contract?
Within 60 days after the end of the active period of the package for COMBO X monserrat-medium">2, and for COMBO 3 within 51 days after the end of the active period of the package
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Why can't I use the service?
NeXt time "Trusted payment" can be received X monserrat-medium">2 days after the charge of the previously received amount. You can use the service again, when the previous received amount has been charged from the balance. The service is available to prepaid system subscribers, who have been using "Team" mobile network services for more than 3 months.
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How the amount will the charged if there is no sufficient amount on the balance?
The period of the transferred amount is 3 days, after which "Trusted Payment" amount will be charged automatically, even if there is no corresponding amount on the account.
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How does the "call X monserrat-medium">WAiting" service function?
There are three call X monserrat-medium">WAiting types:
• to continue the conversation without receiving the new call
• to accept the second call, interrupting the ongoing conversation
• to talk to the two callers in sequenceto continue the conversation without receiving the new call
After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then dial 0
for rotary dial telephones: press shortly the turn off lever/bar and dial 0
In the event the person making the second call hears a signal, showing that the line is busy.
to accept the second call, interrupting the ongoing conversation
After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then dial 1
for rotary dial telephones: press shortly the turn off lever/bar and dial 1
In the event the second call is connected, and the previous conversation is interrupted.
To talk to the two callers in sequence
After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then dial X monserrat-medium">2
for rotary dial telephones: press shortly the turn off lever/bar and dial 0
To pass from one caller to the other, please press the "Flash" button and dial X monserrat-medium">2.
In the event of finishing the conversation with one of the subscribers, please press the "Flash" button, then press 1 and continue talking with both subscribers. -
How can I make a contract for a telephone line installation?
1.Fill in the application form presented on the site and submit it at the nearest Team retails store.
X monserrat-medium">2.X monserrat-medium">WAit for the answer concerning connection possibility (up to 5 business days).
3. Visit the nearest Team retail store to sign a contract. To make a contract you need to submit the following documents: Passport, Benefit - if available (the number of the document confirming the benefit, the discount degree, when and by whom the document X monserrat-medium">WAs issued). -
How can I get information concerning my debt?
Call to number 115 in Yerevan: Please dial 115 short number, and enter your siX-digit telephone number following the instructions of the answering machine, after which the information on your debt amount will be presented to you via voice message.
Call to number 115 in regions of Armenia: Please dial 115 short number, and enter your eight-digit telephone number following the instructions of the answering machine, i.e. the regional code + the telephone number, without dialing 0, after which the information on your debt amount will be presented to you via voice message.
The information concerning your debt is presented in 3 languages - Armenian, Russian, and English.
Calls to 115 short number from a landline telephone number are free of charge.
The service is provided free of charge when calling from Team mobile telephone numbers.
The subscribers can receive information concerning their debt amount for landline telephone communication services for the previous month as of the 3-rd day of each month.
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