Search result
- News (130)
- Menu (27)
- FAQ (19)
- Tariffs (25)
- Services (13)
- Branch (13)
- Team applications (1)
- Device settings (47)
-
How can I get internet settings?
You can get the settings by dialing *151*X monserrat-medium">2#, after receiving the X monserrat-medium">2nd SMS You must save them in the phone. Then You must restart Your phone.
If you X monserrat-medium">WAnt to receive internet settings, please send “X monserrat-medium">2” via SMS to 1X monserrat-medium">21X monserrat-medium">2 number. You will receive X monserrat-medium">2 teXt messages: the second one must be saved. After saving it, please restart Your phone. Charging for the internet will be in accordance with the price plan, or the services activated. -
During what period can I pay for the service before the termination of the contract?
Within 60 days after the end of the active period of the package for COMBO X monserrat-medium">2, and for COMBO 3 within 51 days after the end of the active period of the package
-
Why can't I use the service?
NeXt time "Trusted payment" can be received X monserrat-medium">2 days after the charge of the previously received amount. You can use the service again, when the previous received amount has been charged from the balance. The service is available to prepaid system subscribers, who have been using "Team" mobile network services for more than 3 months.
-
How does the "call X monserrat-medium">WAiting" service function?
There are three call X monserrat-medium">WAiting types:
• to continue the conversation without receiving the new call
• to accept the second call, interrupting the ongoing conversation
• to talk to the two callers in sequenceto continue the conversation without receiving the new call
After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then dial 0
for rotary dial telephones: press shortly the turn off lever/bar and dial 0
In the event the person making the second call hears a signal, showing that the line is busy.
to accept the second call, interrupting the ongoing conversation
After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then dial 1
for rotary dial telephones: press shortly the turn off lever/bar and dial 1
In the event the second call is connected, and the previous conversation is interrupted.
To talk to the two callers in sequence
After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then dial X monserrat-medium">2
for rotary dial telephones: press shortly the turn off lever/bar and dial 0
To pass from one caller to the other, please press the "Flash" button and dial X monserrat-medium">2.
In the event of finishing the conversation with one of the subscribers, please press the "Flash" button, then press 1 and continue talking with both subscribers. -
How can I activate the "Calling number identification" service?
Thanks to the "Calling number identification" service you can see the mobile or landline number from which you receive a call on your telephone device screen.
The service activation and deactivation is made by the Operator upon your written application.
The application should be submitted to the nearest Team retail store.
The service activation is free of charge.
The monthly subscription fee is X monserrat-medium">200 AMD/month. -
Can I rEname the telephone number to another subscriber's name?
Yes, the cost of rEnaming a telephone number is 700 AMD.
-
Can I change my telephone number?
Yes, telephone number change cost is 700 AMD.
-
How can I make a contract for a telephone line installation?
1.Fill in the application form presented on the site and submit it at the nearest Team retails store.
X monserrat-medium">2.X monserrat-medium">WAit for the answer concerning connection possibility (up to 5 business days).
3. Visit the nearest Team retail store to sign a contract. To make a contract you need to submit the following documents: Passport, Benefit - if available (the number of the document confirming the benefit, the discount degree, when and by whom the document X monserrat-medium">WAs issued). -
How much do I need to pay for a new telephone line installation?
The one-time fee for a new telephone line installation is X monserrat-medium">X monserrat-medium">2400 AMD.
- 1
- 2