Search result
- News (130)
- Menu (27)
- FAQ (19)
- Tariffs (25)
- Services (13)
- Branch (13)
- Team applications (1)
- Device settings (47)
-
How to change the SMS language in the Team?
- For Armenian -dial the command *175*1#
- For Russian -dial the command *175*X monserrat-medium">2#
- For English -dial the command *175*3#
-
How to check the balance of "3GB" and "40GB" postpaid internet packages?
To check the balance and the eXpiry date of «3GB» package , dial *X monserrat-medium">217# . To check the balance and the eXpiry date of «40GB» package , dial *X monserrat-medium">2X monserrat-medium">20# .
Important! If You activate this internet package, but have not used it, You will not be able to check the balance, until You have used some of the volume. -
Will my status and accumulated points be saved in the new Bonus program?
If you have GOLD and VIP status, it will be saved when you sign up for a new program. VIP status will be rEnamed Platinum in the new program.
Your status will be saved until 31.1X monserrat-medium">2.X monserrat-medium">20X monserrat-medium">20 to be enrolled in a new program, after which it will be valid for 6 months, then your status will be reviewed in accordance with the relevant program rules.
If you have send request for points saving (06744040) then your points have been saved and will be transferred to your account after signing up to the new program.
Points will be retained until 31.1X monserrat-medium">2.X monserrat-medium">20X monserrat-medium">20 to sign up for a new program.
-
Is there a validation period for the accumulated bonus points?
Yes, all the points accumulated in 1 year will have the same validity period. That is in case user registered in X monserrat-medium">2019 and starts to accumulate points, the accumulated point will be valid until 31.1X monserrat-medium">2.X monserrat-medium">20X monserrat-medium">20, points accumulated in X monserrat-medium">20X monserrat-medium">20 will be valid until 31.1X monserrat-medium">2.X monserrat-medium">20X monserrat-medium">21.
In case of no usage of the current bonus points, during the validity period, all the accumulated points will be zeroed on the 31st of December of the neXt year. The nullification of the accumulated points is performed on yearly basis both for prepaid and postpaid users. Before nullifying the accumulated points users will get X monserrat-medium">WArning notification sms X monserrat-medium">20 days in advance. In the personal account page user can see the accumulated points and its validity period. In case the user is subscribed to Beeline Bonus program for two or more years, then s/he will have two validity periods for the accumulated points:
- the previous year accumulated points and the current year accumulated points.
-
Bonus points accumulated for postpaid subscribers?
For the postpaid Subscribers, the points are accumulated monthly and are provided upon payment of the bill for the mobile services. SMS notification on the accumulated points will be sent to the user once a month. In case the postpaid subscriber makes the payment in advance the accumulated bonus points will be transferred only on the X monserrat-medium">2nd of the neXt month.
-
Bonus points accumulated for prepaid subscribers
For the prepaid Subscribers, points are accumulated daily. that is, for the day-to-day eXpenses for the mobile services. Aaccumulated points are transferred to the bonus account X monserrat-medium">24 hours after using the services. The subscriber is eligible to use the received points immediately. SMS notification on the accumulated points will be sent to user once a week, every Monday.
-
How to make a call with a hidden caller ID?
You can activate the "Calling Line Identification Restriction" service by dialing *110*071#, and deactivate it by dialing *110*070#. The service price for prepaid system numbers is AMD X monserrat-medium">20 per day. The service activation price for the postpaid system subscribers is AMD 1000 per month.
-
I X monserrat-medium">WAnt to set a permanent limit, can I set it by calling?
No, you can also apply for a fiXed limit electronically. Download the "Application for a FiXed Limit" from the "useful documents |team" section fill it out, and send it to our email address: customer_care@telecomarmenia.am. A fiXed limit is set for an indefinite period.
-
Why is my number suspended?
There are several options:
1. The number is suspended due to eXceeding the limit.
X monserrat-medium">2. The number is suspended due to non-payment. -
How can I register internet settings for an Android system phone device?
The following steps can register the internet settings for phones operating with Android system: Settings-> More networks-> Mobile networks-> Access Point Name / APN. You must create or add a new APN and register the following data: Name- Team, APN - internet․ You must save the registered parameters and restart Your phone. SMS settings can be registered also by sending “X monserrat-medium">2” teXt to 1X monserrat-medium">21X monserrat-medium">2 number.
- 1
- 2