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Procedure for online termination of a mobile service agreement
Subscribers who signed contracts online can terminate them in the same manner. To terminate a contract, the subscriber must: Download and complete the approved contract termination form; Sign the printed form and prepare a scanned copy; Attach to the form: a scanned copy of the passport (the page with personal information and photo) or a scanned copy of the ID card (both sides); a photo (selfie) of the subscriber holding their passport or ID card for identification purposes; an appl
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Updated application form for the provision of mobile communication services of Telecom Armenia OJSC (online)
__/__/2026 Պայմանագրի կնքման վայր առցանց «My Team» հավելվածի միջոցով Адрес заключения договора &n
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eSIM temporary instructions
Due to technical upgrades, the online eSIM purchasing service is temporarily unavailable. To obtain an eSIM card, please visit Team sales and service center https://www.telecomarmenia.am/en/offices/ .
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About eSIM card
eSIM description An eSIM card (embedded SIM) is a standard virtual SIM card that allows you to activate your mobile operator's tariff package without the need to use a physical SIM card, if your phone or equipment supports eSIM technology. The list of equipment supporting eSIM technology can be found in the table below. To activate the eSIM card, you need to scan the QR code provided when you purchase the eSIM. After scanning the provided QR code, you will be able to use the phone's mobile ser
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Application form for the provision of pre-paid mobile communication services of Telecom Armenia OJSC (online)
__/__/2026 Պայմանագրի կնքման վայր առցանց «My Team» հավելվածի միջոցով Адрес заключения договора &n
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About eSIM service
eSIM, or embedded SIM, is a global technology for remotely configuring a mobile device's SIM card. Many of the latest smartphones support the eSIM feature. An eSIM is a small electronic chip integrated into your phone or device that performs the same function as small plastic SIM cards. You can store multiple operator profiles and switch between them remotely, while also using a physical SIM. Benefits include easy setup, remote activation, dual SIM use, standalone device functionality. Various
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Credit terms
In case of buying smartphone over 30,000 AMD the credit will be established through "ACBA BANK", "UNIBANK", "INECOBANK" "EVOCABANK" and "VTB-Armenia Bank"(online credit). Here you can learn more about credit terms. ACBA BANK UNIBANK INECOBANK VTB-Armenia Bank (online credit) AMERIABANK EVOCABANK Age 20-65 21-65 21-70 18-70 20-65 20-65 Yearly interest rate 21.6% 21,5% 19-21,7% 0%-21.5% 21.5% 21% Monthly clearing comiss
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Useful Numbers
Free Team Information Telephone numbers Customer Care Centre (from Team mobile phone) 100 Customer Care Centre (from Team fixed numbers) 100/080000611 Customer Care Centre (from CIS countries and abroad) +37480000612 Corporate customer service phone number +37410700700 Balance check and Account recharge Balance check for prepaid payment system subscribers *102# Verification of the limit provided by the
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E-shop terms
Terms and conditions of purchase and sale of products through “Telecom Armenia” OJSC online store Definitions These Terms and Conditions of purchase and sale of Products through "Telecom Armenia" OJSC online store (hereinafter referred to as the Rules) determine general terms and conditions for the sale of products through "Telecom Armenia" OJSC online store, as well as the procedure of interaction between the Seller, the Buyer, the Delivery Service and others involved in product
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Privacy policy
NOTICE ON PERSONAL DATA PROCESSING / PERSONAL DATA PROTECTION POLICY 1. General Provisions OJSC "TELECOM ARMENIA" (hereinafter "the Company" or "we" in all forms of conjugation) undertakes to protect and not violate the confidentiality of any information about your personal data. This Notice on the processing of personal data (hereinafter referred to as the "Notice") describes the personal data protection policy adopted by the Company and the method and procedure for processing personal data.