Search result
- News (143)
- FAQ (13)
- Menu (4)
- Tariffs (26)
- International calls (1)
- Roaming (1)
- Services (35)
- Branch (1)
- Service group (1)
- Team applications (1)
- Device settings (47)
-
What is status of the Team Bonus program and how is it granted?
Once registered to the Program, the users will be given a membership status according to the monthly expenses for mobile and convergent services of “Team” CJSC (computed cumulatively for the last six months).
Statuses to be assigned to the subscribers are the following:
- Standard status (>100/
- Silver status(>13 000/
- Gold status (>37 000/<£77 999 AMD)
- Platinum status (>78 000 AMD)
-
Is there a validation period for the accumulated bonus points?
Yes, all the points accumulated in 1 year will have the same validity period. That is in case user registered in 2019 and starts to accumulate points, the accumulated point will be valid until 31.12.2020, points accumulated in 2020 will be valid until 31.12.2021.
In case of no usage of the current bonus points, during the validity period, all the accumulated points will be zeroed on the 31st of December of the next year. The nullification of the accumulated points is performed on yearly basis both for prepaid and postpaid users. Before nullifying the accumulated points users will get WArning notification sms 20 days in advance. In the personal account page user can see the accumulated points and its validity period. In case the user is subscribed to Beeline Bonus program for two or more years, then s/he will have two validity periods for the accumulated points:
- the previous year accumulated points and the current year accumulated points.
-
Bonus points accumulated for prepaid subscribers
For the prepaid Subscribers, points are accumulated daily. that is, for the day-to-day expenses for the mobile services. Aaccumulated points are transferred to the bonus account 24 hours after using the services. The subscriber is eligible to use the received points immediately. SMS notification on the accumulated points will be sent to user once a week, every Monday.
-
I am the authorized person of the company and I WAnt to go to a retail store to make a deal. What documents should be presented?
When visiting a retail store, the authorized person should have a trust deed in which all the duties allowed to him should be indicated. The trust deed should be authorized by a stamp and be signed, and the passport of the authorized person is needed.
-
I am the authorized person of a company and I WAnt to go to a retail store to make a deal. What documents should be presented?
When visiting a retail store, the authorized person should have a trust deed in which all the duties allowed to him should be indicated. The trust deed should be authorized by stamp and be signed, and the passport of the authorized person is needed.
-
How can I register internet settings for an Android system phone device?
The following steps can register the internet settings for phones operating with Android system: Settings-> More networks-> Mobile networks-> Access Point Name / APN. You must create or add a new APN and register the following data: Name- Team, APN - internet․ You must save the registered parameters and restart Your phone. SMS settings can be registered also by sending “2” text to 1212 number.
-
How can I register Internet settings for phones with IOS system?
The internet settings for phones operating with IOS system can be registered manually only.
Simply follow these steps: Settings-> Cellular Data-> Cellular Data Network. In "Cellular Data" section you need to register the following data: Name- Team, APN- internet. You must save the registered parameters and restart Your phone. -
Why can't I make an outgoing call?
If you receive the "it is not allowed to use this service type from your telephone service" message when making an outgoing call, this means, that you have blocked outgoing calls. If you know the password, please dial #33*ABCD# to unblock outgoing calls. ABCD is the password.
-
How does the "call WAiting" service function?
There are three call WAiting types:
• to continue the conversation without receiving the new call
• to accept the second call, interrupting the ongoing conversation
• to talk to the two callers in sequenceto continue the conversation without receiving the new call
After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then dial 0
for rotary dial telephones: press shortly the turn off lever/bar and dial 0
In the event the person making the second call hears a signal, showing that the line is busy.
to accept the second call, interrupting the ongoing conversation
After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then dial 1
for rotary dial telephones: press shortly the turn off lever/bar and dial 1
In the event the second call is connected, and the previous conversation is interrupted.
To talk to the two callers in sequence
After the second ring tone of the second call
for key telephones: press shortly the "Flash" button, then dial 2
for rotary dial telephones: press shortly the turn off lever/bar and dial 0
To pass from one caller to the other, please press the "Flash" button and dial 2.
In the event of finishing the conversation with one of the subscribers, please press the "Flash" button, then press 1 and continue talking with both subscribers. -
How can I activate / deactivate call forWArding when the line is busy?
For telephones with all incoming calls instant call forWArding preference only when the line is busy.
Activation:
for key telephones, please dial *67* [telephone number] #
for rotary dial telephones, please dial 167 [telephone number]
Deactivation:
for key telephones, please dial #67#
for rotary dial telephones, please dial 168
- 1
- 2