• Private Clients
  • Business
  • E-shop
  • Հայ
  • Рус
  • Eng
Personal account
Team
  • Tariffs
    • Mobile
    • Internet and TV - COSMO
    • Internet and TV - COMBO
    • Home phone
  • Internet
    • For smartphones
    • For home - COSMO
    • For home - COMBO
    • For PC & Tablet
    • Team 5G
  • Services
    • TeamTV
    • Payment services
    • Entertainment
    • Calls & security
    • Home phone
  • Roaming
    • Roaming
    • International calls
    • Useful information
    • Services
  • Online shop
    • E-shop
    • Online credit
    • Subscription
  • Offers
    • Shake and Win!
    • Team Bonus
    • Promos
    • MobiBattle
    • GeForce Games
    • Koreez
  • Help
    • FAQ
    • Device settings
    • Subscriber service
    • USSD codes and useful numbers
Payments
  • Home
  • Search result

Search result

  • News (53)
  • FAQ (3)
  • Menu (3)
  • International calls (1)
  • Roaming (1)
  • Branch (1)
  • How long can I use my SIM-card in case of zero or negative account balance?

    If the balance of Your account is zero or negative and You do not use communication services for more than 3 months, the provision of the Services is suspended and the contract is cancelled unilaterally according to 11.2 of the Terms and Conditions for the provision of mobile communication services of the prepaid payment system of “Telecom Armenia” OJSC.
    You have connected equipment to a public electronic communications network that is incompatible with or interferes with the operation of the public electronic communications network or the ability of others to use public electronic communications services.

  • During what period can I pay for the service before the termination of the contract?

    Within 60 days after the end of the active period of the package for COMBO 2, and for COMBO 3 within 51 days after the end of the active period of the package

  • Why am I not charged after toping-up my mobile?

    To activate the package after term expiration, it’s necessary to make a payment in 60 days, because after 60 days the package will be terminated and for reactivation, the owner, in whose name the package is registered, will have to visit Team retail stores with his passport.

Team
100 info@telecomarmenia.am
qr
team.mobile.application_ios.link.label team.mobile.application_android.link.label
qr qr
About Company
  • About us
  • Connections museum
  • News
  • Career in Telecom Armenia
  • Results and reporting
  • Corporate Ethics and Compliance
  • Sustainable Development
  • To shareholders
Information
  • Terms and conditions
  • Security
  • E-shop terms
  • Credit terms
  • Delivery terms
  • Sales and service centers
  • Coverage
  • Mobile network coverage areas
  • Team internet available areas
  • Useful documents
  • Partners and suppliers
  • Privacy policy
  • RA regions’ codes
Team applications
  • TeamTV
  • My Team
  • TeamPay
  • Team Energy

© 2026 Telecom Armenia OJSC. All rights reserved. Developed by Team Solutions CJSC.