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How to exchange bonus points to the services?
The accumulated points can be exchanged with the mobile internet, sms, minute bundles and other special offers proposed by the Company.
Subscriber can exchange the accumulated points with offered services only when in active status.
Services exchanged for the accumulated bonus points have validity period for 15/30 days, and in case of no usage the activated services will burn with no restore possibility.
Subscriber can exchange the bonus points with the services in 3 WAys:
- through the “Bonus” section of the “My Team” mobile application,
- through the bonus section of the Personal Account on http://www.telecomarmenia.am,
- through USSD menu by dialling *555#.
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How to enroll in the program?
In order to benefit from the program subscribers should register to “Team Bonus” program. Registration is free.
User can registr to the program in 3 WAys
- through the website http://www.telecomarmenia.am by registering to “Personal account” and visiting “Bonus” section.
- through “My Team” mobile application. Download the application, register, visit the “Bonus” section and get more bonus points.
- through USSD menu by dialling the applicable *555# command
After completing the registration, the user will get a notification on successful enrolment and will start to accumulate points for his/her activities.
In case the user is already registered in “Personal account” they just need to visit the “Bonus” section.
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I WAnt to set a permanent limit, can I set it by calling?
No, you can also apply for a fixed limit electronically. Download the "Application for a Fixed Limit" from the "useful documents |team" section fill it out, and send it to our email address: customer_care@telecomarmenia.am. A fixed limit is set for an indefinite period.
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Can I rename the telephone number to another subscriber's name?
Yes, the cost of renaming a telephone number is 700 AMD.
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Can I change my telephone number?
Yes, telephone number change cost is 700 AMD.