Search result
- News (176)
- Menu (37)
- Tariffs (17)
- FAQ (75)
- Services (39)
- Branch (12)
- Devices (1)
- International calls (1)
- Device settings (47)
- Roaming (1)
- Team applications (2)
-
How can I sign up for “Personal Account’’?
You can sign up for ‘’Personal Account’’ through www.telecomarmenia.am website or through ‘’My Team’’ appliX monserrat-medium">Cation.
-
May I decrease the set limit on my number?
Yes, based on the appliX monserrat-medium">Cation, you can reduce the contract limit by at least 500 AMD.
-
I X monserrat-medium">WAnt to set a permanent limit, can I set it by calling?
No, you can also apply for a fiXed limit electronically. Download the "AppliX monserrat-medium">Cation for a FiXed Limit" from the "useful documents |team" section fill it out, and send it to our email address: customercare@telecomarmenia.am. A fiXed limit is set for an indefinite period.
-
I have not set a limit on the number, what limit is set?
If the limit is not set based on a written appliX monserrat-medium">Cation, the system will automatically set the limit to 3,000 drams. You can get information about the limit by dialing *1X monserrat-medium">10*3X monserrat-medium">21#.
-
Why is my number suspended?
There are several options:
1. The number is suspended due to eXceeding the limit.
X monserrat-medium">2. The number is suspended due to non-payment. -
How can I register internet settings for an Android system phone device?
The following steps can register the internet settings for phones operating with Android system: Settings-> More networks-> Mobile networks-> Access Point Name / APN. You must create or add a new APN and register the following data: Name- Team, APN - internet․ You must save the registered parameters and restart Your phone. SMS settings can be registered also by sending “X monserrat-medium">2” teXt to 1X monserrat-medium">21X monserrat-medium">2 number.
-
How can I register Internet settings for phones with IOS system?
The internet settings for phones operating with IOS system can be registered manually only.
Simply follow these steps: Settings-> Cellular Data-> Cellular Data Network. In "Cellular Data" section you need to register the following data: Name- Team, APN- internet. You must save the registered parameters and restart Your phone. -
How can I get internet settings?
You can get the settings by dialing *151*X monserrat-medium">2#, after receiving the X monserrat-medium">2nd SMS You must save them in the phone. Then You must restart Your phone.
If you X monserrat-medium">WAnt to receive internet settings, please send “X monserrat-medium">2” via SMS to 1X monserrat-medium">21X monserrat-medium">2 number. You will receive X monserrat-medium">2 teXt messages: the second one must be saved. After saving it, please restart Your phone. Charging for the internet will be in accordance with the price plan, or the services activated. -
During what period can I pay for the service before the termination of the contract?
Within 60 days after the end of the active period of the package for COMBO X monserrat-medium">2, and for COMBO 3 within 51 days after the end of the active period of the package
-
How can I check the eXpiration date?
You can check the eXpiration date by dialing *113# USSD code or the My Team app. Note that the eXpiration date the system shows is one day more for using mobile services.