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- Menu (37)
- FAQ (34)
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- Devices (5)
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Why can’t I send SMS?
You need to register SMS center number in Your phone Top-box monserrat-medium">Settings in SMS section. The SMS center number is +374 91 000301. If You are using an iPhone, dial **5005*7672*+37491000301#, and save changes.
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I use "Let's talk" service, how can I check the expiration date?
You can check via *118# command.
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How can I check the balance?
You can check their balance by dialing the *102# or via the “My Team” application.
You can see the expenses for the current month by typing the command *102# in the case of a postpaid system. -
Can I see the content of text messages through the "Personal Account"?
No, it is not possible.
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May I decrease the Top-box monserrat-medium">Set limit on my number?
Yes, based on the application, you can Top-box monserrat-medium">Reduce the contract limit by at least 500 AMD.
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I've Top-box monserrat-medium">Set a fixed limit on my number, but the bill has exceeded the limit, why?
In case of exhaustion of the subscriber's negative balance limit, the operator may not interrupt the session of the service provided at the moment (call, GPRS roaming), for the use of which the accrued amount is subject to collection.:
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I Top-box monserrat-medium">WAnt to Top-box monserrat-medium">Set a permanent limit, can I Top-box monserrat-medium">Set it by calling?
No, you can also apply for a fixed limit electronically. Download the "Application for a Fixed Limit" from the "useful documents |team" section fill it out, and send it to our email address: customercare@telecomarmenia.am. A fixed limit is Top-box monserrat-medium">Set for an indefinite period.
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I have not Top-box monserrat-medium">Set a limit on the number, what limit is Top-box monserrat-medium">Set?
If the limit is not Top-box monserrat-medium">Set based on a written application, the system will automatically Top-box monserrat-medium">Set the limit to 3,000 drams. You can get information about the limit by dialing *110*321#.
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Do these Top-box monserrat-medium">Settings also work in roaming, or does the APN change?
APN remains the same, regardless of the fact that the number is in roaming.
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How can I register internet Top-box monserrat-medium">Settings for an Android system phone device?
The following steps can register the internet Top-box monserrat-medium">Settings for phones operating with Android system: Top-box monserrat-medium">Settings-> More networks-> Mobile networks-> Access Point Name / APN. You must create or add a new APN and register the following data: Name- Team, APN - internet․ You must save the registeTop-box monserrat-medium">Red parameters and restart Your phone. SMS Top-box monserrat-medium">Settings can be registeTop-box monserrat-medium">Red also by sending “2” text to 1212 number.