Search result
- News (173)
- Menu (20)
- FAQ (41)
- Services (32)
- Tariffs (1)
- International calls (2)
- Roaming (2)
- Device settings (47)
- Branch (3)
- Team applications (1)
-
I WAnt to call just one person with a hidden caller ID, but not to other numbers.
To make a call with hidden caller ID to only one subscriber, You can activate ‘’Incognito’’ service by dialing *171# command, then before calling dial #31# before the number. The daily fee of the service is 25 AMD. The service can be used only if the balance is positive. The service remains active until it’s deactivated.
To deactivate it is necessary to dial the *110*070# command. After deactivating the service #31# will no longer be active. -
How to make a call with a hidden caller ID?
You can activate the "Calling Line Identification Restriction" service by dialing *110*071#, and deactivate it by dialing *110*070#. The service price for prepaid system numbers is AMD 20 per day. The service activation price for the postpaid system subscribers is AMD 1000 per month.
-
I use "Let's talk" service, how can I check the expiration date?
You can check via *118# command.
-
How can I check the balance?
You can check their balance by dialing the *102# or via the “My Team” application.
You can see the expenses for the current month by typing the command *102# in the case of a postpaid system. -
Can I view my billing information separately or it is for the whole package?
Yes, you can view the billing information for one number.
-
Can I see the content of text messages through the "Personal Account"?
No, it is not possible.
-
May I decrease the Set limit on my number?
Yes, based on the application, you can reduce the contract limit by at least 500 AMD.
-
I've Set a fixed limit on my number, but the bill has exceeded the limit, why?
In case of exhaustion of the subscriber's negative balance limit, the operator may not interrupt the session of the service provided at the moment (call, GPRS roaming), for the use of which the accrued amount is subject to collection.:
-
I WAnt to Set a permanent limit, can I Set it by calling?
No, you can also apply for a fixed limit electronically. Download the "Application for a Fixed Limit" from the "useful documents |team" section fill it out, and send it to our email address: customercare@telecomarmenia.am. A fixed limit is Set for an indefinite period.
-
I have not Set a limit on the number, what limit is Set?
If the limit is not Set based on a written application, the system will automatically Set the limit to 3,000 drams. You can get information about the limit by dialing *110*321#.